Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $26.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
discounted hotel rooms
employee dining discounts
Learning and Development Programs
Career growth opportunities
Job Description
Fairmont Breakers is a distinguished landmark in the Long Beach skyline known for its rich history and luxurious offerings. Originally opened during the roaring twenties, Fairmont Breakers quickly became a sought-after destination for world-renowned stars and guests seeking an upscale waterfront experience. After a significant renovation, it has been restored to its original grandeur, standing as Long Beach's only luxury hotel. This prestigious property offers 185 boutique rooms and suites, a rooftop pool and terrace, an inviting open-air rooftop lounge with stunning Pacific views, and a two-story spa, wellness, and fitness center designed for ultimate guest relaxation and rejuvenation. The... Show More
Job Requirements
- High school diploma or equivalent
- minimum one year of customer service experience preferably in an upscale food and beverage environment
- ability to work flexible hours including weekends and holidays
- pass food, beverage and service knowledge quizzes and skill tests
- possess exceptional organizational qualities
- maintain a friendly, helpful and engaging manner
- able to handle responsibilities involving cleanliness, guest interaction and operational support
Job Qualifications
- Minimum one year of customer service experience, preferably in upscale food and beverage environment
- exceptional organizational skills
- friendly, helpful and engaging manner
- ability to work flexible hours including weekends and holidays
- high school diploma or equivalent
- successful completion of food, beverage and service knowledge quizzes and skill tests
Job Duties
- Consistently offer professional, friendly and engaging service
- maintain stock and cleanliness of stations for all meal periods including silverware, linen and condiments
- quickly clear dirty table settings and prepare tables for resetting, promptly and consistently resetting all service ware
- transport all dirty tableware from dining room to dishwashing area for proper cleaning
- sweep floors between guests and service accordingly
- clean up spills and debris during and between service
- discard trash appropriately
- maintain cleanliness and organization of workstations
- ensure plate presentation as per standards
- expedite food orders when necessary
- engage and genuinely interact with guests while anticipating their needs
- explain food and beverage items in detail to guests
- follow all hotel, LQA and Forbes 5 Stars standards and conduct self-audits for compliance
- act as point of contact between Front of the House and Heart of the House including stewarding
- support and assist servers, bartenders, chefs and managers
- control costs and waste
- maintain order on pick up side of line
- maintain cleanliness and organization of line
- proactively assist co-workers
- serve courses correctly
- be familiar with all menu items and property services
- clear excess dishes to maintain clean and orderly tables
- exceed guest expectations
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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