Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $25.00 - $26.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee Discounts
Flexible Schedule
Job Description
Our establishment is a distinguished hotel located in the vibrant region of Hawaii's North Shore, known for delivering exceptional hospitality services to a diverse clientele. As a well-established player in the hotel industry, our focus revolves around creating enriching guest experiences through outstanding service, elegant event spaces, and a commitment to quality. With a dynamic team dedicated to excellence, we continuously seek to enhance our market presence and maintain our reputation as a preferred destination for both leisure and business travelers. Our operational philosophy is rooted in collaboration, innovation, and proactive guest engagement, ensuring that each visitor leaves with memorable... Show More
Job Requirements
- Bachelor of Science degree in business or related field or equivalent experience
- 2-4 years of relevant work experience in sales coordination or hospitality sales support
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office products
- Strong interpersonal and customer service skills
- Ability to be detail oriented, adaptive, and customer focused
- Experience coordinating events and managing administrative sales tasks
- Knowledge of hotel operations and local market (Hawaii and North Shore area) preferred
- Ability to work nights, weekends, and holidays as required
Job Qualifications
- Bachelor of Science degree in business or related field
- Proven experience supporting sales operations preferably within hospitality
- Strong written and verbal communication skills
- Proficient in Microsoft Office and computer software applications
- Excellent interpersonal and customer service skills
- Ability to work collaboratively within cross-functional teams
- Strong organizational and project management abilities
- Familiarity with hotel and hospitality industry practices
- Demonstrated ability to manage multiple priorities and meet deadlines
- Creative and analytical thinking skills
- Ability to adapt to dynamic work environments
Job Duties
- Assist the director of sales with implementation and achievement of the sales and marketing plan
- Assist the director of sales and sales manager with group, corporate, and event booking inquiries
- Prepare proposals, contracts, and event orders for clients
- Maintain and update client databases, sales tracking systems, and reports
- Provide administrative support to the sales team and office
- Work closely with all hotel departments by communicating and coordinating sales information
- Coordinate site inspections and client visits, ensuring a professional and welcoming experience
- Follow up on leads and inquiries to convert prospects into confirmed bookings
- Analyze current client base or target market for the hotel and devise new ways to expand that client base
- Collaborate with the sales team to manage logistics for meetings, conferences, banquets, and other functions
- Liaise with clients to understand event requirements and ensure all details are captured accurately
- Support the execution of groups, events, and conferences by coordinating with operations, catering, and front desk teams to ensure successful outcomes and rebooking opportunities
- Assist with food and beverage coordination related to groups and events
- Assist food and beverage in creating event packages and promotional materials
- Help develop and distribute marketing collateral, including brochures, flyers, digital content, and resource materials for guest and internal communications
- Assist in managing social media accounts and hotel website updates
- Assist with marketing and leveraging hotel activities and events
- Research and develop resources to enhance activity and area information
- Support email campaigns and promotions targeting group and event business
- Track marketing performance metrics and assist in reporting ROI
- Perform other duties as assigned by supervisor or management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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