Job Overview
Employment Type
Full-time
Benefits
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term and long-term disability options
401k Retirement Plan
Tuition Assistance
Discounted hotel room rates
Training and development opportunities
Career advancement opportunities
Job Description
Concord Hospitality is a well-established and reputable hospitality company dedicated to creating memorable experiences for its guests through exceptional service and quality accommodations. Known for its commitment to employee development and a positive workplace culture, Concord Hospitality operates various hotels and food service outlets across North America. They have developed a strong reputation for valuing their associates, promoting diversity and inclusion, and supporting personal and professional growth at every level. With a foundational commitment to its core values—Quality, Integrity, Community, Profitability, and Fun—Concord Hospitality fosters a work environment where employees are recognized for their dedication and enthusiasm. Their "Associate First"... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Ability to maintain a calm demeanor during busy periods
- Must have strong communication and interpersonal skills
- Ability to handle guest concerns with professionalism
- Reliable attendance and punctuality
- Ability to work flexible hours including nights, weekends, and holidays
Job Qualifications
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Strong interpersonal and communication skills
- Ability to remain calm and professional under pressure
- Demonstrated problem-solving skills
- Friendly and approachable personality
- Ability to work in a team environment
- Basic knowledge of food and beverage operations
Job Duties
- Maintains a calm demeanor during periods of high volume or unusual events
- Make decisions and solve problems in the interest of 100 percent guest satisfaction
- Carefully monitors the operation of the F&B outlet and assists the manager in identifying and solving present and potential guest problems
- Maintains a clean and organized workspace
- Maintains regular and punctual attendance
- Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
- Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication
Job Location
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