Job Overview
Employment Type
Full-time
Benefits
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term and long-term disability options
401K plan options
Tuition Assistance
discounted room rates at Concord managed hotels
Training and development opportunities
career advancement prospects
Paid Time Off
Job Description
Concord Hospitality is a leading hospitality company known for its commitment to quality, integrity, community, profitability, and fun. Established as a reputable player in the hospitality industry, Concord manages a variety of hotels and food service venues across North America. The company places a strong emphasis on creating an inclusive, supportive, and respectful work environment where every associate is valued. Concord Hospitality is dedicated to fostering personal and professional growth through robust training programs and career development opportunities. The company culture is defined by an "Associate First" philosophy, which ensures that employees are supported not only within the workplace but... Show More
Job Requirements
- High school diploma or equivalent
- Previous related experience preferred
- Ability to maintain composure during busy periods
- Strong customer service skills
- Good communication skills
- Reliable and punctual
- Willingness to work flexible hours
Job Qualifications
- High school diploma or equivalent
- Previous experience in hospitality or food service preferred
- Strong communication and interpersonal skills
- Ability to multitask and work efficiently in a fast-paced environment
- Friendly and approachable personality
- Problem-solving skills with a guest-first attitude
- Team player with a positive attitude
Job Duties
- Maintains a calm demeanor during periods of high volume or unusual events
- Make decisions and solve problems in the interest of 100% guest satisfaction
- Carefully monitors the operation of the F&B outlet and assists the manager in identifying and solving present and potential guest problems
- Maintains a clean and organized workspace
- Maintains regular and punctual attendance
- Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
- Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication
Job Location
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