Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
HSA option
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employer Paid Life Insurance
401(k) with employer match
Paid Time Off
Paid holidays
competitive pay
bonus potential
Free Meals
Employee Referral Program
Opportunities to Advance
Job Description
Zaxby's is a well-known fast-casual restaurant chain specializing in chicken wings, chicken fingers, sandwiches, salads, and signature sides. Established with the mission to deliver great food in a fun, friendly, and community-focused environment, Zaxby's has built a strong brand reputation across the United States. With a growing presence and a commitment to quality, the company is recognized for its dedication not only to serving delicious meals but also to creating memorable customer experiences. Zaxby's restaurants are more than just places to eat; they are community hubs where guests come to enjoy time with friends and family, all while receiving top-notch... Show More
Job Requirements
- Must be 21 years of age or older
- Must have a valid drivers license, vehicle insurance, and reliable transportation
- Open availability and the ability to work a minimum of 5 days and 48 hours per week
- Ability to work a flexible schedule including days, nights, weekends, and holidays
- Successful completion of background check and motor vehicle report
- Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
- Required minimum education: high school diploma or equivalent and some college preferred
- 3-5 years management experience required
- Restaurant management experience preferred
Job Qualifications
- High school diploma or equivalent
- Some college preferred
- 3-5 years management experience
- Restaurant management experience preferred
- Leadership qualities
- Strong organizational skills
- Ability to interact cooperatively with others
Job Duties
- Complete all training requirements including Zaxbys General Manager Development Plan and Operations Excellence Capstone Class
- Ensure that the restaurant delivers great experiences to guests
- Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
- Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance
- Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs
- Plan and delegate shift assignments including communicating expectations and adjusting as needed
- Ensure service, product quality, and cleanliness standards are consistently upheld
- Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team
- Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld
- Strive to increase sales by building community relationships and providing outstanding product and service
- Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
- Complete performance reviews for crew members and assist with performance reviews for managers
- Maintain compliance with Zaxbys Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures
- Utilize management tools and keep neat, accurate, and current records
- Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience
- Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
- Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
- Ensure the team works safely and follows all safety guidelines and procedures
- Escalate concerns to your supervisor when appropriate
- All other duties necessary to ensure restaurant operations function properly
Restaurants and hotels use OysterLink to hire.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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