Receptionist

Charlotte, NC, USA|Onsite

Job Overview

Employment Type

Full-time

Benefits

competitive salary

opportunities for permanent employment

Supportive team environment

Business casual dress code with relaxed Fridays

Virtual meeting participation

Professional development opportunities

potential for career growth

Job Description

Our company is a well-established organization based in Charlotte, North Carolina, known for its commitment to providing exceptional administrative support and fostering a professional work environment. We are dedicated to delivering excellent service to our clients and maintaining efficient office operations. As part of our growth strategy, we are seeking a highly detail-oriented and organized Receptionist to join our expanding team. This role is particularly well-suited for individuals who thrive in a fast-paced setting and are passionate about contributing to a smooth and effective workplace.

The Receptionist position is a contract-to-permanent opportunity, presenting an excellent career path for motivat... Show More

Job Requirements

High school diploma or equivalent
Experience in administrative or receptionist roles preferred
Strong verbal and written communication skills
Ability to operate a multi-line phone system
Proficiency in Microsoft Office and data entry
Detail-oriented with strong organizational abilities
Ability to work in a fast-paced environment
Self-motivated with the capability to resolve tasks independently

Job Qualifications

High school diploma or equivalent
Previous experience in a receptionist or administrative support role preferred
Strong communication and interpersonal skills
Ability to manage multi-line phone systems
Proficiency in basic computer applications and data entry
Excellent organizational skills and attention to detail
Ability to work independently and as part of a team
Comfortable participating in virtual meetings and using online communication tools

Job Duties

Greet and assist visitors with courtesy and professionalism, ensuring a welcoming atmosphere at the front desk
Manage incoming calls using a multi-line phone system, routing them to the appropriate department or individual
Provide support to case managers by handling overflow tasks and answering basic client inquiries once trained
Maintain and organize office files and documentation, ensuring easy accessibility for staff
Utilize company manuals and resources to independently resolve issues and complete tasks efficiently
Perform data entry tasks with accuracy, ensuring all records are up-to-date and well-organized
Handle email correspondence promptly, ensuring clear communication with clients and team members
Collaborate with the firm’s call center to ensure seamless routing of inquiries to the correct office
Adhere to business casual dress code, with relaxed attire permitted on Fridays
Participate in virtual meetings with team members to stay updated on office procedures and priorities

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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