Receptionist

Johnston, IA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $36,098.21 - $45,011.35

Benefits

competitive pay

comprehensive benefits

Positive work culture

Supportive team environment

opportunities for growth

Leadership development

commitment to community

Job Description

Delta Dental of Iowa is a leading not-for-profit dental and vision insurance company committed to improving the health and wellness of the communities it serves. Dedicated to reinvesting 40 percent of its earnings back into local initiatives, Delta Dental of Iowa operates with a clear mission of enhancing overall health outcomes, supporting community well-being, and providing exceptional service to its customers across Iowa and beyond. The company values creating a positive and inclusive work environment where leadership at all levels and a "One Team" culture are emphasized, fostering collaboration and growth among its employees. Alongside competitive pay and comprehensive benefits,... Show More

Job Requirements

High school diploma required
Three or more years of experience serving as a receptionist or customer service in a professional office environment required
Ability to effectively communicate and interact with all levels of employees and the public through excellent verbal communication skills
Basic math and data entry skills
Ability to maintain confidentiality
Experience using Microsoft Word and Excel
Knowledge of administrative and clerical procedures with strong organizational and planning skills
Strong attention to detail and the ability to follow procedures
Ability to work independently on assigned tasks
Ability to multi-task, prioritize effectively and remain flexible
Dependability in attendance and punctuality required
Excellent interpersonal skills
Ability to meet with visitors and respond to their questions and concerns in a professional manner
Ability to sit for long periods of time

Job Qualifications

High school diploma
Three or more years of experience serving as a receptionist or in customer service in a professional office environment
Ability to effectively communicate and interact with all levels of employees and the public through excellent verbal communication skills
Basic math and data entry skills
Experience using Microsoft Word and Excel
Knowledge of administrative and clerical procedures with strong organizational and planning skills
Strong attention to detail and the ability to follow procedures
Ability to work independently on assigned tasks
Ability to multi-task, prioritize effectively and remain flexible
Dependability in attendance and punctuality
Excellent interpersonal skills
Ability to meet with visitors and respond to their questions and concerns in a professional manner
Ability to sit for long periods of time

Job Duties

Greet and assist all guests in a professional and friendly manner and follow protocols to direct guests to the appropriate person or department
Ensure adherence to all security procedures and HIPAA guidelines
Perform general administrative and clerical support to assist various departments throughout the organization
Maintain a professional appearance including adherence to specific dress code requirements
Manage company lunch meetings by coordinating with meeting owners, ordering and delivering lunches, and reviewing and reconciling monthly credit card statements
Assist with Board meeting set up and kitchen upkeep
Perform tasks for Operations including return mail processing and other data entry tasks
Attend huddles and other appropriate company meetings and functions
Maintain a courteous and professional demeanor when interacting with internal stakeholders
Ensure all communications are respectful, supportive, and collaborative, contributing to a positive and productive work environment
Exhibit a high level of dependability in all aspects of the role
Perform other duties as assigned

Job Location

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