Receptionist

Anchorage, AK, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $21.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Professional development opportunities

Employee assistance program

Flexible working hours

Job Description

Fidelity Title Agency is a reputable company operating within the title insurance and real estate services industry. The company prides itself on providing efficient, professional, and trustworthy services to its clients. With a firm commitment to excellence, Fidelity Title Agency ensures smooth and secure transactions in property transfers, making them a trusted partner in real estate endeavors. The agency operates in a dynamic office environment where every team member plays a crucial role in maintaining high standards of service and operational efficiency.

We are currently seeking a Full-time Receptionist to join our team. This pivotal role serves as the ... Show More

Job Requirements

Strong customer service orientation
Strong organizational skills and attention to detail
Basic administrative and professional phone skills
Basic understanding of accounts payable, accounts receivable, and invoicing
Strong administrative and clerical skills
Basic technical writing skills
Intermediate computer skills using Microsoft Office Suite
Ability to type at least 45 words per minute
Excellent interpersonal skills
Ability to multi-task in a fast-paced environment
Effective oral and written communication skills
Ability to grasp new tasks quickly
Ability to work accurately and quickly
Detail oriented and organized
Ability to use good judgement
Ability to use general office equipment such as fax, phone, copier
Strong customer service skills including active listening and prompt follow-up
Professional appearance
Ability to read and interpret safety rules and procedures
Ability to perform basic math
Ability to safely operate a motor vehicle

Job Qualifications

High School diploma
Minimum of one year experience in a clerical position
Professional appearance
Valid state driver’s license and qualified to operate a vehicle under company’s driving policy
Ability to pass background screening

Job Duties

Greet guests in a professional, friendly, hospitable manner
Act as gatekeeper and host to all visitors
Track visitors sign in sheets upon arrival and departure
Professionally administer all incoming calls
Ensure phone calls are screened and redirected accordingly
Provide general administrative and clerical support to title department, escrow department, and Branch Manager
Order office supplies, business cards, and printed supplies
Ensure daily log of incoming and outgoing Express mail, UPS, and Fed-Ex
Scan title reports and amended reports and send to customers
Scan reports and policies into Green Folder system
Scan closed and cancelled files to Streamline system
Maintain tidy reception area and breakroom, and maintain stock as needed
Assist with deliveries, Shred Bin service, and soda/coffee/water service
Schedule courier pickups and receive courier deliveries
Receive customer payments
Provide security for customer’s disbursements and documents
Assist with clerical duties such as photocopying, faxing, filing, and collating
Revise company directory as needed
Adhere to company policy and guidelines
Provide information to callers while maintaining confidentiality
Work as a team player with co-workers
Seek and participate in development and training opportunities
Work in a constant state of alertness and safety
Perform other duties as assigned

Job Location

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