Job Overview
Employment Type
Hourly
Full-time
Work Schedule
Rotating Shifts
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Uniform allowance
training programs
Employee Discounts
Job Description
The hiring company is a leading provider of comprehensive ground support services within the aviation industry. Operating primarily at airports, this company specializes in supporting aircraft operations by ensuring that all ground handling activities are executed efficiently, safely, and in compliance with regulatory standards. Their team plays a crucial role in facilitating the movement of passenger baggage, mail, freight, and aircraft servicing tasks that are paramount to smooth airline operations. Known for their commitment to safety and customer service excellence, they maintain stringent guidelines to safeguard both personnel and equipment while meeting the needs of their diverse clientele including airlines,... Show More
Job Requirements
- Must be 18 years of age or older
- must have reliable telephone and transportation
- must have valid driver's license
- treat all information as confidential
- possess the tact to deal with all levels of situations, client representatives, employees and the public
- must be able to lift, stoop, squat, push, stand and/or bend throughout the shift
- must be able to do repeated heavy lifting up to 70 lbs for extended periods on a regular basis
- must be willing and able to work in a variety of climatic conditions including extreme heat and cold, high winds, rain, ice, and snow
- must pass pre-employment and random drug tests
- must pass a criminal background check
- must be willing and able to cope with non-routine situations including early/late flights, weather and mechanical delays, passenger assistance
- must be a citizen of the United States or possess necessary authorization from the Immigration and Naturalization Service
- must have clear driving record
Job Qualifications
- High school diploma or equivalent
- computer experience preferred
- previous customer service experience preferred
- must be able to read, write, understand and carry out instructions in English
- ability to communicate clearly and concisely verbally and in written form
- must be detail-oriented and perform with minimal supervision
- must have excellent radio and telephone skills
- familiarity with FAA, airline, company, and airport regulations
- ability to work in extreme weather conditions and cope with non-routine situations
- must project a positive image and exhibit tact in dealing with clients, staff, and the public
- must be able to handle multiple situations simultaneously
- prior experience in ground support or related fields preferred
Job Duties
- Handling and care of passenger baggage
- loading, unloading, transportation to and from various locations of the airport
- handling and care of U.S. mail, freight, express parcels
- loading, unloading, transportation to and from various locations of the airport
- performing all ground handling tasks in accordance with customer and company specifications
- prioritizing safety of personnel, passengers, equipment, and aircraft at all times
- operating various aircraft servicing equipment including electrical, engine start, lavatories and water service, and deicing equipment in some locations
- providing safe guidance of aircraft to and from parked areas, taxiways, and gate areas using visual, verbal, hand, and electronic communications
- pushing or towing aircraft to and from designated locations on the airport
- assisting disabled passengers in and out of the aircraft
- thoroughly cleaning aircraft interiors including turn and overnight cleaning as directed
- pulling computer work assignments and provision aircraft as directed
- accurately completing reports in a timely manner
- maintaining familiarity with FAA, airline, company, and airport regulations
- keeping supervisor informed of needs and problems
- maintaining cleanliness of immediate work area and reporting maintenance needs
- projecting a positive image and responding courteously to clients, staff and the public
- attending meetings and in-services as required
- utilizing appropriate communications channels and maintaining records and files
- adhering to company policies, wearing proper uniform and protective gear with visible identification
- utilizing company and client equipment, supplies, and resources conscientiously and cost effectively
- performing other duties as requested
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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