Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $10.50 - $28.25
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Uniform allowance
Training opportunities
Job Description
This job opportunity is with a prominent ground handling service provider specializing in comprehensive support for airline operations at various airports across the United States. The company is committed to ensuring smooth, safe, and efficient ground services for inbound and outbound aircraft. They focus on delivering quality service through well-trained staff skilled in baggage handling, mail and freight management, aircraft servicing, and the operation of motorized equipment. Additionally, the company emphasizes safety, regulatory compliance, and customer satisfaction as cornerstones of its operational philosophy.
The role of the Ground Service Agent is crucial within the aviation industry. This position is primaril... Show More
The role of the Ground Service Agent is crucial within the aviation industry. This position is primaril... Show More
Job Requirements
- Must be 18 years of age or older
- Must have reliable telephone and transportation
- Must possess valid driver’s license
- Must be able to perform repeated heavy lifting up to 70 lbs for extended periods
- Must be able to sit, stand, lift, and/or bend throughout shifts
- Willingness to work in varying climatic conditions including extreme heat, cold, wind, rain, ice, and snow
- Must pass pre-employment and random drug tests
- Must pass criminal background check
- Willingness and ability to handle non-routine situations including flight delays and passenger accommodations
- Must be a U.S. citizen or have necessary authorization
- Must have clear driving record
- Treat all information as confidential
- Possess tact in dealing with clients, employees, and the public
Job Qualifications
- High school diploma or equivalent
- Computer experience preferred
- Previous customer service experience preferred
- Ability to read, write, understand and carry out instructions in English
- Ability to verbally communicate in English
- Familiarity with FAA, airline, company, and airport regulations
- Valid driver’s license
- Ability to follow safety protocols and procedures
Job Duties
- Handling and care of passenger baggage
- Loading, unloading, transportation to and from various airport locations
- Handling and care of U.S. mail, freight, and express parcels
- Operating aircraft servicing equipment including electrical, engine start, lavatories, water service and deicing
- Providing safe guidance of aircraft to and from parked areas, taxiways, and gates using visual, hand, verbal, and electronic communications
- Pushing or towing aircraft to designated locations
- Assisting disabled passengers in and out of the aircraft
- Cleaning aircraft interiors thoroughly, including turn and overnight cleaning
- Pulling computer work assignments and provisioning aircraft
- Reporting accurately and timely
- Adhering to FAA, airline, company, and airport regulations
- Maintaining cleanliness and reporting maintenance needs
- Projecting a positive image and responding courteously to clients and the public
- Attending meetings and trainings
- Using communications channels and maintaining records
- Wearing proper uniforms and identification
- Adhering to company policies and participating in company objectives
- Utilizing equipment and resources cost-effectively
- Performing additional duties as requested
Job Qualifications
Experience
No experience required
Job Location
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