Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $20.00
Work Schedule
Flexible
Weekend Shifts
Benefits
401(k) savings plan
401(k) matching
tip eligibility
Job Description
Acrisure Arena is a premier multi-purpose arena known for hosting top-tier sporting events, concerts, and entertainment experiences that draw thousands of visitors. Established as a modern facility equipped with cutting-edge technology and exceptional hospitality services, Acrisure Arena strives to deliver memorable and seamless experiences for guests and patrons. The venue is committed to providing superior customer service, elevating event atmospheres through premium and general offerings, and supporting an inclusive and dynamic team environment. As one of the leading arenas in the region, Acrisure Arena focuses heavily on enhancing guest satisfaction through various premium service programs, aimed at guests who seek elevated experiences during events. These services require a dedicated, quick, and attentive staff to maintain high standards of quality and professionalism throughout all operations.
The role of the Premium Services Runner at Acrisure Arena is crucial in supporting the premium hospitality segment. This position is particularly fast-paced and involves active participation during live events. The Premium Services Runner acts as the logistical backbone for the premium service team by efficiently retrieving and delivering food items, beverages, and essential supplies to club attendants and bartenders. Their timely actions enable seamless service delivery, ensuring guests receive their orders promptly in a professional setting. In addition to operational support, the Premium Services Runner aids the Premium Services Supervisor with various event-related tasks, including setup and breakdown of premium service areas. Maintaining communication with team members is a key aspect of this position to anticipate inventory needs and special requests.
This role pays an hourly rate of $20.00 and is tip eligible, offering compensation that reflects the fast-paced and demanding nature of the work. The position is part-time and includes benefits such as a 401(k) savings plan and matching for enrolled employees. Flexibility to work evenings, weekends, and holidays is required, corresponding to the event schedule at the arena. The Premium Services Runner must consistently adhere to health, safety, and sanitation protocols to ensure the highest level of food and beverage quality. Given the dynamic event environment at Acrisure Arena, the ideal candidate will possess strong communication and teamwork skills, maintain a professional appearance, and respond efficiently to urgent requests while ensuring a superior guest experience.
The role of the Premium Services Runner at Acrisure Arena is crucial in supporting the premium hospitality segment. This position is particularly fast-paced and involves active participation during live events. The Premium Services Runner acts as the logistical backbone for the premium service team by efficiently retrieving and delivering food items, beverages, and essential supplies to club attendants and bartenders. Their timely actions enable seamless service delivery, ensuring guests receive their orders promptly in a professional setting. In addition to operational support, the Premium Services Runner aids the Premium Services Supervisor with various event-related tasks, including setup and breakdown of premium service areas. Maintaining communication with team members is a key aspect of this position to anticipate inventory needs and special requests.
This role pays an hourly rate of $20.00 and is tip eligible, offering compensation that reflects the fast-paced and demanding nature of the work. The position is part-time and includes benefits such as a 401(k) savings plan and matching for enrolled employees. Flexibility to work evenings, weekends, and holidays is required, corresponding to the event schedule at the arena. The Premium Services Runner must consistently adhere to health, safety, and sanitation protocols to ensure the highest level of food and beverage quality. Given the dynamic event environment at Acrisure Arena, the ideal candidate will possess strong communication and teamwork skills, maintain a professional appearance, and respond efficiently to urgent requests while ensuring a superior guest experience.
Job Requirements
- High school diploma or equivalent
- Strong communication and teamwork skills
- Ability to work efficiently in a fast-paced, high-pressure environment
- Flexibility to work evenings, weekends, and holidays based on event schedule
Job Qualifications
- High school diploma or equivalent
- Strong communication and teamwork skills
- Ability to work efficiently in a fast-paced, high-pressure environment
- Flexibility to work evenings, weekends, and holidays based on event schedule
- Previous experience in hospitality, food service, or event operations preferred
- Knowledge of food safety and handling procedures preferred
- Experience working in arena or large venue environments preferred
- Basic understanding of alcoholic beverages preferred
Job Duties
- Retrieve food items, beverages, and supplies from kitchen and warehouse facilities as requested
- Assist Premium Services Supervisor with operational needs during events
- Support club attendants and bartenders by ensuring timely delivery of required items
- Maintain clear communication with team members regarding inventory needs and special requests
- Ensure proper handling and transportation of food and beverage items to maintain quality standards
- Follow all health, safety, and sanitation protocols
- Assist with setup and breakdown of premium service areas as needed
- Respond quickly and efficiently to urgent requests during live events
- Maintain professional appearance and demeanor when interacting with guests and staff
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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