Operations/Changeover & Events Coordinator | Part-Time | Chesapeake Employers Insurance Arena
Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $25.00
Benefits
401(k) savings plan
401(k) matching
Flexible work schedule
Professional development opportunities
supportive work environment
Employee Discounts
part-time role benefits
Job Description
Oak View Group (OVG) is the global leader in venue development, management, and premium hospitality services within the live event industry. With an unmatched, comprehensive, 360-degree solution set, OVG manages a remarkable portfolio of world-class venues and an impressive client roster that includes the most influential, high-attendance arenas, convention centers, music festivals, performing arts centers, and cultural institutions globally. The company is dedicated to enhancing live event experiences through innovative strategies, operational excellence, and superior customer service, which have established it as a premier brand in the venue management sector.
OVG is hiring an Operations/Changeover & Events Coordinat... Show More
OVG is hiring an Operations/Changeover & Events Coordinat... Show More
Job Requirements
- Bachelor's degree in related field preferred
- minimum two years event experience preferred
- strong supervisory skills
- ability to multitask in fast-paced environment
- excellent communication skills
- knowledge of OSHA requirements
- valid driver’s license or ability to acquire
- forklift certification or willingness to obtain
- ability to work independently and collaboratively
- availability to work nights, weekends, and holidays
Job Qualifications
- Bachelor's degree in a related field from an accredited college/university with major coursework in facility management, marketing, business administration or related field preferred
- two (2) years of increasingly responsible event experience in a stadium, arena, convention center or public assembly facility setting highly preferred
- demonstrated knowledge of supervisory skills and principles, with experience in work crew supervision and working on a varied work schedule in facility operations
- self-motivated with excellent organizational skills
- ability to communicate clearly and concisely in the English language, both orally and in writing
- must be comfortable multitasking and working in a fast-paced environment
- familiarity of OSHA requirements
- strong interpersonal skills necessary, including excellent verbal and written communication skills
- possess valid driver’s license or have the ability to acquire
- possess valid forklift certification or have the willingness to acquire
- ability to work independently and as part of a team
- ability to work nights, weekends, holidays and irregular hours
Job Duties
- Select, train, motivate and evaluate part time staff
- provide or coordinate staff training
- work with employees to correct deficiencies
- implement discipline procedures
- ensure staff is working safely, efficiently and are aware of proper safety guidelines
- assist with the planning and coordinating and reviewing of the work plan for facility operations
- assist with ordering of supplies and materials for maintenance programs within budget guidelines
- receive and maintain supplies
- assist with general building maintenance and upkeep
- assist with maintenance of permit requirements (e.g. elevator, alarms, etc.)
- assist with planning, coordinating, and facilitating the logistics of events throughout the Chesapeake Employers Insurance Arena
- act as liaison for building with all parties involved in the event
- detail events for client approval and internal communication
- assist with coordinating event seating layouts with box office when necessary
- assist with coordinating show requirements with tour production managers
- prepare data sheet for building personnel prior to each event
- present event previews/reviews in weekly staff meeting, when necessary
- exercise discretion and utilize independent decision-making during events that will best represent the Chesapeake Employers Insurance Arena and serve the client
- troubleshoot during event preparation and during event to ensure that all event setups are correct including assisting with decisions about policy, procedures, and staffing
- assist in oversight of production, set up, part time staff, and when necessary event-related contract services
- create work schedules for changeover staff and when necessary event staff, and delegate assignments and assist with reviewing performance and results
- facilitate event load ins and load outs that are typically early in the mornings and/or late into the evenings
- communicate in a timely fashion any/all problems and proposed solutions to the Event Manager, Operations Manager, and when necessary, the General Manager
- prepare events reports noting attendance, times, significant problems, etc.
- finalize lessee requirements including table arrangements and number and nature of support personnel (ushers, security guards, caterers & decorators)
- interact with other facility staff in a courteous, cooperative, and professional manner
- comply with safety regulations and maintains clean and orderly work areas
- detect faulty operations, defective materials, and report those and any unusual situations to proper supervision
- operate equipment including forklifts, pallet jacks, and miscellaneous hand and power tools
- provide excellent customer service assistance to internal and external clients
- maintain a customer first mentality
- other duties and responsibilities as assigned
Job Location
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