Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $85,920.00 - $137,280.00
Work Schedule
Rotating Shifts
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Holiday pay
Retirement Plan
Job Description
Novant Health is a prominent healthcare organization committed to providing remarkable care through compassion, innovation, and teamwork. With a broad network of medical facilities and centers, Novant Health aims to serve the Winston-Salem, NC community and the surrounding regions with highly skilled professionals and advanced medical technologies. The system is dedicated to fostering a work environment where employees feel valued, supported, and empowered to deliver the highest quality care. Novant Health's culture promotes personal growth, respect, and safety, ensuring that every team member can bring their authentic selves to work and contribute meaningfully to patient outcomes.
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Job Requirements
- High school diploma
- Prefer one year experience in healthcare
- BLS Heart Saver certification preferred
- Ability to answer multiple phone lines
- Basic computer skills
- Excellent customer service behaviors
Job Qualifications
- High school diploma
- One year healthcare experience preferred
- BLS Heart Saver certification preferred
- Basic computer skills
- Experience in customer service
- Ability to handle multiple phone lines
- Strong communication skills
Job Duties
- Perform clerical duties to support patient care operations
- Manage multiple phone lines efficiently
- Greet and assist patients and their families with professionalism
- Maintain accurate records and documentation
- Coordinate communication between healthcare team members
- Assist in scheduling and other administrative tasks
- Support NICU staff in daily operational needs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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