
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $52,000.00 - $76,000.00
Work Schedule
Weekend Shifts
Benefits
Monthly bonus opportunities
Paid vacation
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Short term disability insurance
long term disability insurance
Free Shift Meals
Family discounts
on the job training
Discount Program
Advancement opportunities
Job Description
IHOP is a renowned international restaurant chain known for its commitment to serving delicious breakfast, lunch, and dinner meals with a focus on excellent customer service. With over 1,600 locations globally, IHOP has established itself as a leader in the casual dining industry, welcoming families and individuals alike to enjoy quality food in a friendly, community-oriented atmosphere. The Knoxville location of IHOP continues this tradition, seeking dedicated individuals who are passionate about food service and customer satisfaction. The restaurant emphasizes creating a positive workplace culture where employees can grow professionally and personally while contributing to the establishment's success.\n\nThe available management position at IHOP Knoxville is an excellent opportunity for motivated food service professionals who aspire to lead a dynamic team in a fast-paced environment. This role is designed for individuals with robust experience in food service management who are ready to take on responsibilities that include overseeing daily operations, driving team performance, and delivering exceptional customer experiences. The role comes with a competitive starting salary ranging from $52,000 to $55,000 annually, based on experience, plus attractive monthly bonus opportunities of up to $1,750. The position requires working on weekends and holidays, ensuring that leadership is present during peak dining times to inspire staff and maintain high standards of quality and service.\n\nAs a manager at IHOP Knoxville, the candidate will be entrusted with fostering teamwork, accountability, and trust within the team, leading recruitment and training initiatives, and maintaining compliance with health and safety regulations. This role also involves strategic oversight of financial objectives, local marketing efforts, and resource management to optimize restaurant performance and profitability. Furthermore, the manager will directly engage with guests to resolve complaints and enhance guest satisfaction, ensuring that every dining experience reflects IHOP’s commitment to outstanding service. IHOP supports its managers with comprehensive benefits, including health, dental, and vision insurance, life insurance, paid vacation, and multiple employee discount programs, among others. This position not only offers a rewarding career path with advancement opportunities but also a supportive environment where managers develop lifelong friendships and memorable experiences within the team.
Job Requirements
- High school diploma or equivalent
- 2+ years of management experience in food service
- Proficiency with Microsoft Office programs
- Valid driver's license and reliable transportation
- Ability to work weekends and holidays
- Strong leadership and communication skills
- Willingness to undergo background check
Job Qualifications
- 2+ years of management experience, preferably in a fast-paced, casual dining environment
- Proficiency with Microsoft Office, including Word and Excel
- Valid driver's license and reliable transportation
- Willingness to undergo a background check upon hire
- Proven leadership skills
Job Duties
- Direct the daily activities, performance, and workload of your team
- Foster teamwork, respect, accountability, and trust
- Reward and discipline team members, address team member complaints, and resolve problems
- Execute annual financial, local restaurant marketing, guest service, and human resource objectives for your assigned unit
- Connect with guests and handle any complaints in a professional and timely manner
- Create, implement, and monitor company procedures to streamline operations
- Help with the recruitment, training, and retention of all team members to keep your food service team going strong
- Ensure that there are always adequate levels of food, paper, kitchen, safety, janitorial, uniform, linen, and other miscellaneous supplies
- Stay in compliance with local, state, and federal regulations by being diligent about correct sanitation practices and safety measures
- Verify that the equipment and the building are in working order and that they continue to comply with federal guidelines
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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