Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,400.00 - $68,600.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Employee Stock Purchase Program
Paid Time Off
Travel discount
Team Member Resource Groups
Recognition and rewards programs
Supportive parental leave
Job Description
Hilton Columbus Downtown is an esteemed and award-winning hotel located in the vibrant city of Columbus, Ohio. Positioned strategically near popular attractions such as the Arena District, Short North Arts District, and North Market, this property stands as the largest hotel in Ohio, boasting 1,000 rooms along with a sprawling 75,000 square feet of meeting space. This impressive venue has earned significant recognition over the years, including the prestigious Connie Award six times, and has been voted Best in Columbus Weddings for three consecutive years. With a commitment to excellence and guest satisfaction, Hilton Columbus Downtown provides a dynamic and... Show More
Job Requirements
- Bachelor's degree in hospitality management or related field preferred
- Minimum 5 years of experience in hotel management or related hospitality leadership role
- Strong leadership and communication skills
- Ability to work flexible hours including weekends and holidays
- Proficiency in hotel management software and Microsoft Office
- Excellent problem-solving and decision-making skills
- Commitment to delivering exceptional guest service
Job Qualifications
- Bachelor's degree in Hospitality Management or related field preferred
- Proven experience in hotel management or similar hospitality leadership role
- Strong knowledge of budgeting, forecasting, and financial reporting
- Excellent interpersonal and communication skills
- Ability to lead and motivate a diverse team
- Experience with strategic planning and operational improvement
- Proficiency with hotel management software and Microsoft Office Suite
Job Duties
- Lead, direct and manage daily hotel operations including budgeting and forecasting, strategic planning, and implementing company policies
- Oversee service quality, operational efficiency, guest satisfaction, and financial performance
- Identify operational performance gaps and implement corrective measures
- Manage daily quality processes including goal communication, team empowerment, service recovery, and satisfaction measurement
- Monitor and develop team member performance through supervision, professional development, scheduling, counseling, evaluations, and recognition
- Recruit, interview and train team members
- Coordinate capital improvements and property improvement plans
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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