Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $20.00
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Benefits

Great pay
Overtime eligibility for schedules over 40 hours/week
Paid Sick Leave benefits available in applicable states
Health Insurance
Dental Insurance
Life insurance
FREE Education assistance
Employee Discounts
perks and discounts

Job Description

Maggiano's Little Italy is a renowned casual dining restaurant chain specializing in Italian-American cuisine. Established with a commitment to authentic family recipes and a scratch kitchen philosophy, Maggiano's offers guests an inviting atmosphere that combines the charm of pre-war Little Italy with modern hospitality standards. Each location is designed to reflect the unique history of its host city while maintaining the consistent quality and spirit Maggiano's is celebrated for nationwide. As a company, Maggiano's embraces a culture that values teamwork, customer satisfaction, and employee development, fostering a workplace environment that feels more like an extended family than a traditional chain.
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Job Requirements

  • Provide a minimum of 1-year full service restaurant experience or the equivalent
  • Have accurate mathematic skills
  • Know menu and specials
  • Know restaurant layout including table numbers and station numbers
  • Meet personal schedule requirements punctually
  • Be warm, sincere, outgoing in personality
  • Stand for long periods of time while on duty
  • Move safely throughout all areas of the restaurant
  • Work amidst noise in confined crowded space
  • Move chairs, transport high chairs and/or booster seats to tables when necessary
  • Work nights, weekends and holidays

Job Qualifications

  • Minimum 1-year full service restaurant experience or equivalent
  • Accurate mathematic skills
  • Knowledge of menu and specials
  • Knowledge of restaurant layout including table numbers and station numbers
  • Warm, sincere, outgoing personality
  • Effective communication skills
  • Ability to stand for long periods
  • Ability to work nights, weekends and holidays

Job Duties

  • Determine proper amount of reservations to be accepted for each shift according to standing operating procedure
  • Take all reservation calls and record necessary information
  • Confirm applicable reservations according to standing operating procedure
  • Seat the restaurant evenly and in an orderly manner so that the dining room looks well filled at all times and so that all servers have a fair share of the guests
  • Maintain an accurate head count of guests seated in each station
  • Fill out completely all sections of a telephone message pad and pass on to the appropriate person within 10 minutes of the call
  • Check washrooms and coordinate with bus staff cleaning requirements
  • Ensure that host desk and waiting area are kept clean and organized throughout the shift
  • Sell and accurately account for gift certificate sales
  • Move tables as needed for larger or smaller parties
  • Relate to guests pleasantly and with good humor
  • Communicate effectively with guests
  • Accurately quote wait time within 5 minutes when on a wait
  • Efficiently assign tables appropriate for parties being seated
  • Accurately fill out and maintain host/hostess control sheet
  • Anticipate needs of scheduled special parties
  • Communicate seating needs to service, bus and other host staff
  • Cordially inform the guest about where to wait and how wait system works

Job Location

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