Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $12.00 - $17.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Great pay
overtime eligibility
Paid sick leave
Health Insurance
Dental Insurance
Life insurance
FREE Education assistance
perks and discounts

Job Description

Maggiano's Little Italy® is a renowned full-service restaurant chain that prides itself on offering an authentic Italian dining experience. Known for its scratch kitchen and the use of authentic family recipes, Maggiano's creates a warm and inviting atmosphere reminiscent of pre-war Little Italy. Each location is thoughtfully designed to reflect the unique history of its host city, blending traditional charm with modern elegance. This restaurant chain offers high-energy dining rooms, elegant banquet facilities, and customer-friendly carryout services, making it a popular destination for both casual meals and special events. Maggiano's is committed to creating a family-like environment for its employees,... Show More

Job Requirements

  • Minimum of 1-year full service restaurant experience or the equivalent
  • Accurate mathematic skills
  • Familiarity with menu and specials
  • Knowledge of restaurant layout including table numbers and station numbers
  • Punctuality in meeting personal schedule requirements
  • Warm, sincere, outgoing personality
  • Ability to stand for long periods of time
  • Ability to move safely throughout all restaurant areas
  • Comfort working amidst noise in confined crowded spaces
  • Physical ability to move chairs and transport high chairs and/or booster seats
  • Availability to work nights, weekends and holidays

Job Qualifications

  • Minimum of 1-year full service restaurant experience or the equivalent
  • Accurate mathematic skills
  • Familiarity with menu and specials
  • Knowledge of restaurant layout including table numbers and station numbers
  • Ability to meet personal schedule requirements punctually
  • Warm, sincere, outgoing personality
  • Capability to stand for long periods of time during duty
  • Ability to move safely throughout all areas of the restaurant
  • Comfortable working in noisy, confined crowded spaces
  • Physical capability to move chairs and transport high chairs and/or booster seats to tables when necessary
  • Willingness to work nights, weekends and holidays

Job Duties

  • Determine proper amount of reservations to be accepted for each shift according to standing operating procedure
  • Take all reservation calls and record necessary information
  • Confirm applicable reservations according to standing operating procedure
  • Seat the restaurant evenly and in an orderly manner so that the dining room looks well filled at all times and so that all servers have a fair share of the guests
  • Maintain an accurate head count of guests seated in each station
  • Fill out completely all sections of a telephone message pad and pass on to the appropriate person within 10 minutes of the call
  • Check washrooms and coordinate with bus staff cleaning requirements
  • Ensure that host desk and waiting area are kept clean and organized throughout the shift
  • Sell and accurately account for gift certificate sales
  • Move tables as needed for larger or smaller parties
  • Relate to guests pleasantly and with good humor
  • Communicate effectively with guests
  • Accurately quote wait time within 5 minutes
  • Efficiently assign tables appropriate for parties being seated
  • Accurately fill out and maintain host/hostess control sheet
  • Anticipate needs of scheduled special parties
  • Communicate seating needs to service, bus and other host staff
  • Cordially inform the guest about where to wait and how wait system works

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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