Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $75,000.00
Work Schedule
Flexible
Benefits
Health Insurance
wellness programs
Flexible Hours
Paid Time Off
competitive pay
retirement plans
employee recognition programs
Job Description
IHOP, known worldwide as a leading American multinational pancake house restaurant chain, has earned a reputation for warm hospitality, delicious breakfast offerings, and a welcoming dining environment. Established decades ago, IHOP has grown to operate hundreds of locations across various regions, each serving up signature pancakes, waffles, omelets, and other classic breakfast favorites. The company prides itself on commitment to quality, customer service, and creating memorable experiences for its guests. As a trusted name in the restaurant industry, IHOP fosters a culture of teamwork, innovation, and employee development, making it a sought-after employer for hospitality professionals.
The General Manager role at IHOP is an exciting leadership opportunity designed for motivated individuals ready to take the helm of restaurant operations and drive team success. This position involves comprehensive responsibility for overseeing daily business functions, including staffing, scheduling, budgeting, and quality control to ensure seamless and efficient operations. The General Manager plays a pivotal role in recruiting, training, and cultivating a high-performing team, ensuring positive work morale and collaboration across all levels. This leadership position calls for a strategic thinker who can implement effective sales and marketing strategies to accelerate growth and profitability. Monitoring key performance indicators such as sales trends, labor costs, and customer satisfaction is vital to making informed decisions that enhance overall business performance.
Additionally, the role requires hands-on management of inventory and cost controls, optimizing supply chain logistics while minimizing waste to safeguard margins. Exceptional customer service skills are essential, as the General Manager is responsible for handling inquiries and resolving complaints with professionalism and care to exceed guest expectations consistently. Candidates must demonstrate strong leadership capabilities, financial acumen, and the ability to adapt in a dynamic, fast-paced restaurant setting. Embracing IHOP’s core values of integrity, respect, and innovation, the General Manager contributes directly to upholding the brand’s reputation for excellence. This full-time position offers competitive pay along with a comprehensive benefits package that includes health insurance, paid time off, flexible scheduling, and opportunities for professional growth and advancement within a supportive and inclusive workplace.
The General Manager role at IHOP is an exciting leadership opportunity designed for motivated individuals ready to take the helm of restaurant operations and drive team success. This position involves comprehensive responsibility for overseeing daily business functions, including staffing, scheduling, budgeting, and quality control to ensure seamless and efficient operations. The General Manager plays a pivotal role in recruiting, training, and cultivating a high-performing team, ensuring positive work morale and collaboration across all levels. This leadership position calls for a strategic thinker who can implement effective sales and marketing strategies to accelerate growth and profitability. Monitoring key performance indicators such as sales trends, labor costs, and customer satisfaction is vital to making informed decisions that enhance overall business performance.
Additionally, the role requires hands-on management of inventory and cost controls, optimizing supply chain logistics while minimizing waste to safeguard margins. Exceptional customer service skills are essential, as the General Manager is responsible for handling inquiries and resolving complaints with professionalism and care to exceed guest expectations consistently. Candidates must demonstrate strong leadership capabilities, financial acumen, and the ability to adapt in a dynamic, fast-paced restaurant setting. Embracing IHOP’s core values of integrity, respect, and innovation, the General Manager contributes directly to upholding the brand’s reputation for excellence. This full-time position offers competitive pay along with a comprehensive benefits package that includes health insurance, paid time off, flexible scheduling, and opportunities for professional growth and advancement within a supportive and inclusive workplace.
Job Requirements
- Bachelor’s degree in business administration hospitality management or related field preferred
- Minimum of 3-5 years of progressive experience in restaurant management including leadership roles
- Ability to work flexible hours including evenings weekends and holidays as needed
Job Qualifications
- Bachelor’s degree in business administration hospitality management or related field preferred
- Minimum of 3-5 years of progressive experience in restaurant management including leadership roles
- Strong leadership and interpersonal skills with ability to inspire and motivate a diverse team
- Proven track record of achieving business results driving sales growth and managing profitability
- Excellent communication negotiation and problem-solving skills
- Ability to work flexible hours including evenings weekends and holidays as needed
Job Duties
- Lead and manage all aspects of restaurant operations including staffing scheduling and budgeting
- Recruit train and develop a high-performing team fostering a positive work environment and promoting teamwork and collaboration
- Ensure compliance with company policies procedures and standards as well as local health and safety regulations
- Implement strategies to drive sales growth enhance profitability and maximize operational efficiency
- Monitor analyze and manage key performance indicators such as sales trends labor costs and customer satisfaction to make data-driven decisions
- Handle customer inquiries concerns and complaints in a professional and effective manner striving to exceed guest expectations
- Manage inventory levels control costs and optimize supply chain management to minimize waste and maximize profitability
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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