General Manager IHOP 3452

Greenville, SC, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $60,000.00 - $75,000.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

wellness programs

Flexible Hours

Paid Time Off

competitive pay

retirement plans

employee recognition programs

Job Description

IHOP, the International House of Pancakes, is a renowned American multinational restaurant chain specializing in breakfast foods, although it offers meals throughout the day. With a rich history dating back to 1958, IHOP has established itself as a beloved family-friendly dining destination widely recognized for its welcoming atmosphere and delicious menu items. Part of the Dine Brands Global portfolio, IHOP prides itself on delivering exceptional guest experiences through quality food, inviting ambiance, and outstanding service. The brand's commitment to innovation, community involvement, and employee development has contributed to its enduring popularity and extensive network of locations worldwide.\n\nAs a General Manager at IHOP, you will embark on an exciting leadership journey that places you at the heart of the restaurant's success. This full-time role involves overseeing every facet of restaurant operations, including staffing, scheduling, budgeting, and compliance with health and safety regulations. You will lead and inspire a dedicated team, fostering a supportive and collaborative work environment where employees can thrive and deliver top-tier customer service. Your strategic mindset and operational expertise will be key in driving sales growth, maximizing profitability, and ensuring exceptional guest satisfaction. The position also requires managing key performance indicators such as sales trends, labor costs, and customer feedback to make informed, data-driven decisions. Moreover, strong communication skills are essential for handling customer inquiries and resolving concerns professionally, further enhancing the reputation of IHOP as a go-to dining venue. This leadership opportunity offers a chance to grow your career within a well-established company known for its comprehensive training programs, career advancement opportunities, and inclusive workplace culture. Successful candidates will enjoy competitive pay, paid weekly, along with health benefits, wellness programs, paid time off, and flexible scheduling to promote work-life balance. By joining IHOP as a General Manager, you become an integral part of a team dedicated to delivering exceptional dining experiences and operational excellence in a globally recognized brand.

Job Requirements

Bachelor’s degree preferred
3-5 years of experience in restaurant management
Strong leadership skills
Excellent communication skills
Ability to work flexible hours including evenings weekends and holidays
Knowledge of health and safety regulations
Experience in budgeting and financial management

Job Qualifications

Bachelor’s degrees in business administration hospitality management or a related field preferred
Minimum of 3-5 years of progressive experience in restaurant management including leadership roles
Strong leadership and interpersonal skills with the ability to inspire and motivate a diverse team
Proven track record of achieving business results driving sales growth and managing profitability
Excellent communication negotiation and problem-solving skills
Ability to work flexible hours including evenings weekends and holidays as needed

Job Duties

Lead and manage all aspects of restaurant operations including staffing scheduling and budgeting to achieve business goals and targets
Recruit train and develop a high-performing team fostering a positive work environment and promoting teamwork and collaboration
Ensure compliance with company policies procedures and standards as well as local health and safety regulations
Implement strategies to drive sales growth enhance profitability and maximize operational efficiency
Monitor analyze and manage key performance indicators such as sales trends labor costs and customer satisfaction to make data-driven decisions
Handle customer inquiries concerns and complaints in a professional and effective manner striving to exceed guest expectations
Manage inventory levels control costs and optimize supply chain management to minimize waste and maximize profitability