Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $55,000.00 - $75,000.00
Work Schedule
Flexible
Benefits
Health Insurance
wellness programs
Flexible Hours
Paid Time Off
competitive pay
retirement plans
employee recognition programs
Job Description
IHOP, a renowned leader in the casual dining industry, is dedicated to serving delicious breakfast, lunch, and dinner options in a family-friendly environment. Established with a commitment to quality and customer satisfaction, IHOP has become a favorite destination for guests seeking hearty meals and exceptional service. With a widespread presence nationally and internationally, IHOP is synonymous with not only great food but also an inviting atmosphere that encourages community and connection. The company values its team members, promotes growth, and fosters a culture where employees can thrive professionally and personally. IHOP's reputation is built on the pillars of consistent product excellence, efficient operations, and memorable guest experiences. As part of its ongoing expansion and commitment to operational excellence, IHOP is seeking a motivated and experienced General Manager to lead one of its bustling restaurant locations.
The role of the General Manager at IHOP is an exciting leadership opportunity that places you at the heart of restaurant operations. You will be responsible for overseeing all facets of day-to-day business activities, from staffing and scheduling to budgeting and customer service. Leading a diverse team of dedicated professionals, you will cultivate a positive and collaborative work environment that inspires high performance and exceptional service delivery. The General Manager plays a critical role in implementing strategies that drive sales growth, enhance profitability, and improve operational efficiency. Monitoring and analyzing key performance indicators such as sales trends, labor costs, and customer satisfaction will be essential to making informed, data-driven decisions that support the restaurant's success. This position demands a proactive approach to managing inventory, cost control, and ensuring compliance with company policies and local health and safety regulations. Strong leadership skills and the ability to handle customer inquiries and complaints professionally will contribute to delivering an outstanding guest experience at all times. This full-time role requires flexibility to work various shifts, including evenings, weekends, and holidays, reflecting the dynamic nature of the hospitality industry. IHOP offers competitive pay, paid weekly, and a comprehensive benefits package designed to support employees' holistic well-being and career growth. Joining IHOP as a General Manager means embarking on a rewarding career path with opportunities for development, mentorship, and recognition in a supportive and inclusive workplace environment. This job is ideal for individuals passionate about hospitality and leadership, eager to make a tangible impact on both the team and the guests they serve.
The role of the General Manager at IHOP is an exciting leadership opportunity that places you at the heart of restaurant operations. You will be responsible for overseeing all facets of day-to-day business activities, from staffing and scheduling to budgeting and customer service. Leading a diverse team of dedicated professionals, you will cultivate a positive and collaborative work environment that inspires high performance and exceptional service delivery. The General Manager plays a critical role in implementing strategies that drive sales growth, enhance profitability, and improve operational efficiency. Monitoring and analyzing key performance indicators such as sales trends, labor costs, and customer satisfaction will be essential to making informed, data-driven decisions that support the restaurant's success. This position demands a proactive approach to managing inventory, cost control, and ensuring compliance with company policies and local health and safety regulations. Strong leadership skills and the ability to handle customer inquiries and complaints professionally will contribute to delivering an outstanding guest experience at all times. This full-time role requires flexibility to work various shifts, including evenings, weekends, and holidays, reflecting the dynamic nature of the hospitality industry. IHOP offers competitive pay, paid weekly, and a comprehensive benefits package designed to support employees' holistic well-being and career growth. Joining IHOP as a General Manager means embarking on a rewarding career path with opportunities for development, mentorship, and recognition in a supportive and inclusive workplace environment. This job is ideal for individuals passionate about hospitality and leadership, eager to make a tangible impact on both the team and the guests they serve.
Job Requirements
- Bachelor’s degree in business administration hospitality management or related field preferred
- Minimum of 3-5 years of progressive experience in restaurant management including leadership roles
- Strong leadership and interpersonal skills
- Proven track record of achieving business results and managing profitability
- Excellent communication skills
- Ability to work flexible hours including evenings weekends and holidays
- Physical ability to lift and carry trays up to 50 pounds stand walk bend reach and demonstrate manual dexterity
- Clear verbal communication skills
- Ability to work in diverse temperature conditions
Job Qualifications
- Bachelor’s degrees in business administration hospitality management or a related field preferred
- Minimum of 3-5 years of progressive experience in restaurant management including leadership roles
- Strong leadership and interpersonal skills with the ability to inspire and motivate a diverse team
- Proven track record of achieving business results driving sales growth and managing profitability
- Excellent communication negotiation and problem-solving skills
- Ability to work flexible hours including evenings weekends and holidays as needed
Job Duties
- Lead and manage all aspects of restaurant operations including staffing scheduling and budgeting to achieve business goals and targets
- Recruit train and develop a high-performing team fostering a positive work environment and promoting teamwork and collaboration
- Ensure compliance with company policies procedures and standards as well as local health and safety regulations
- Implement strategies to drive sales growth enhance profitability and maximize operational efficiency
- Monitor analyze and manage key performance indicators such as sales trends labor costs and customer satisfaction to make data-driven decisions
- Handle customer inquiries concerns and complaints in a professional and effective manner striving to exceed guest expectations
- Manage inventory levels control costs and optimize supply chain management to minimize waste and maximize profitability
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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