Job Overview
Employment Type
Full-time
Compensation
Salary
Range $40,000.00 - $48,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid vacation
Paid holidays
sick leave
Robust manager bonus structure
401(k) retirement savings
Tuition Reimbursement Program
Career advancement opportunities
Job Description
Petro Services, Inc. operates Mountain Energy stores throughout Western North Carolina, providing essential retail services that include convenience store operations and retail fuel sales. As a well-established company in the energy and retail sector, Petro Services is committed to delivering outstanding customer satisfaction while managing inventory control and personnel management efficiently. The company supports its employees with a robust benefits package and emphasizes career growth opportunities within the organization. Mountain Energy stores are typically open around the clock, which requires commitment and flexibility from their staff to operate in fast-paced, dynamic environments.
The role of Store Manager at Mountain Energy stores is a pivotal leadership position responsible for overseeing all functions of the convenience store and retail fuel site. This position demands strong problem-solving skills and the ability to adapt to various situations quickly and effectively. Since many stores operate 24 hours a day, 7 days a week, Store Managers must be flexible to work days, evenings, weekends, and holidays as needed. A significant part of this role is to ensure excellent customer service while managing daily store operations, including supervising store associates, handling cash and inventories, and maximizing profitability by monitoring profit and loss reports and taking proactive measures. The Store Manager also plays a vital role in recruiting, hiring, scheduling, and training store personnel, ensuring that the store operates efficiently and meets the company’s standards.
Managers are tasked with maintaining the retail environment’s appearance and cleanliness, enforcing health and safety protocols, and managing vendor relationships to ensure that shelves are fully stocked and product quality is maintained. The oversight responsibilities also extend to quick service restaurant operations at most locations, implying multi-department management competencies are necessary. This role requires excellent leadership skills for mediating employee disputes, evaluating staff performance, and fostering a positive work environment that promotes teamwork and compliance with company policies and all legal regulations.
Compensation for this role ranges from $40,000 to $48,000 annually, with additional bonus potential between $6,000 to $18,000 per year, reflecting the company’s commitment to reward performance. Petro Services offers exceptional benefits, including medical, dental, vision, and life insurance, paid vacation, holidays, sick leave, a robust manager bonus structure, a 401(k) retirement savings plan with company match, tuition reimbursement programs, and career advancement opportunities. These benefits illustrate the company's dedication to the well-being and professional growth of its employees.
The role of Store Manager at Mountain Energy stores is a pivotal leadership position responsible for overseeing all functions of the convenience store and retail fuel site. This position demands strong problem-solving skills and the ability to adapt to various situations quickly and effectively. Since many stores operate 24 hours a day, 7 days a week, Store Managers must be flexible to work days, evenings, weekends, and holidays as needed. A significant part of this role is to ensure excellent customer service while managing daily store operations, including supervising store associates, handling cash and inventories, and maximizing profitability by monitoring profit and loss reports and taking proactive measures. The Store Manager also plays a vital role in recruiting, hiring, scheduling, and training store personnel, ensuring that the store operates efficiently and meets the company’s standards.
Managers are tasked with maintaining the retail environment’s appearance and cleanliness, enforcing health and safety protocols, and managing vendor relationships to ensure that shelves are fully stocked and product quality is maintained. The oversight responsibilities also extend to quick service restaurant operations at most locations, implying multi-department management competencies are necessary. This role requires excellent leadership skills for mediating employee disputes, evaluating staff performance, and fostering a positive work environment that promotes teamwork and compliance with company policies and all legal regulations.
Compensation for this role ranges from $40,000 to $48,000 annually, with additional bonus potential between $6,000 to $18,000 per year, reflecting the company’s commitment to reward performance. Petro Services offers exceptional benefits, including medical, dental, vision, and life insurance, paid vacation, holidays, sick leave, a robust manager bonus structure, a 401(k) retirement savings plan with company match, tuition reimbursement programs, and career advancement opportunities. These benefits illustrate the company's dedication to the well-being and professional growth of its employees.
Job Requirements
- High school diploma or equivalent
- 2+ years retail management or related experience
- 18+ years of age
- valid driver's license & reliable transportation
- authorized to work in the United States and able to provide acceptable documents, per USCIS guidelines
- verifiable work history and satisfactory references
- friendly demeanor
- willingness to work flexible hours
- excellent communication in English (hear, speak, read, & write)
- safely lift 55+ lbs. and carry short distances
- stand and walk for 8+ consecutive hours
- ability to climb a step ladder, reach with arms above head, grasp with hands, bend, and kneel
- use hands bilaterally & unilaterally
- able to work in extreme temperatures, such as when stocking freezers or maintaining outdoor areas
- accurately select options from a touch screen monitor
- accurately count US currency and make change
- aptitude for teamwork and customer service
- basic computer proficiency including email & Microsoft Office Suite
- superior leadership and teamwork skills
- multi-task in a fast-paced retail environment
Job Qualifications
- High school diploma or equivalent
- secondary degree preferred
- 2+ years retail management or related experience
- excellent communication skills in English (hear, speak, read, and write)
- superior leadership and teamwork skills
- basic computer proficiency including email and Microsoft Office Suite
- aptitude for teamwork and customer service
- ability to multi-task in a fast-paced retail environment
Job Duties
- Consistently demonstrate adherence to all company policies and procedures
- supervise the daily performance of all store associates
- process customer transactions
- deliver excellent customer service and resolve customer concerns
- recruit, hire, and train store personnel
- schedule associates according to store needs and labor budget
- create and submit daily store reports
- monitor P&L reports to reach expected margins
- collect and submit fuel price survey data
- reconcile and prepare bank deposits
- control cash handling, merchandise, and fuel inventories
- order product to keep shelves fully stocked
- build and maintain excellent vendor relations
- mediate employee grievances and disputes
- evaluate and counsel employees, submitting appropriate documentation
- maintain site cleanliness and appearance standards, performing routine housekeeping tasks inside and outside
- submit and manage maintenance service requests
- implement and maintain health & safety protocols
- responsibility and oversight for all operations of the quick service restaurant (most locations)
- ensure employee compliance with all laws, regulations, and company policies
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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