Job Overview
Compensation
Type:
Salary
Rate:
Range $33,371.39 - $37,349.37
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Company-paid Life Insurance
Paid Time Off
Company-matched 401(k) plan
short term disability
Job Description
InnVentures is a dynamic hospitality management company driven by an innovative and entrepreneurial spirit. Established over 40 years ago, InnVentures boasts a robust portfolio, managing more than 75 hotels across 20 plus states. These properties span the spectrum from properties owned by some of the nation's largest Real Estate Investment Trusts and private real estate owners to individual and family-owned hotels. With a deep-rooted culture focused on building cohesive teams that deliver winning results, InnVentures leverages proven management techniques, tailored development strategies, and revenue maximization tactics to successfully operate major hotel brands. Their stellar reputation in the hospitality industry is... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience
- Strong communication skills
- Proficiency with basic computer and phone systems
- Ability to work in a fast-paced environment
- Physical ability to stand for long periods and lift moderately heavy items
- Flexibility to work various shifts including nights, weekends and holidays
Job Qualifications
- Previous customer service experience in a fast-paced, guest-facing role
- Strong verbal and written communication skills
- Ability to read, write, type and use basic technology
- Ability to stand for an entire shift
- Ability to lift at least 25 pounds
- Availability to work evenings, weekends and holidays
Job Duties
- Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience
- Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met
- Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest's stay
- Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations
- Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts
- Support the goals of the hotel through teamwork and collaboration with all departments
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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