Freight Agent - SAN

San Diego, CA, USA|Onsite

Job Overview

Employment Type

Hourly

Full-time

Compensation

Type:

Hourly

Rate:

Exact $20.40

Work Schedule

Weekend Shifts

Fixed Shifts

Benefits

Free flights

retirement savings plan

Profit sharing

Health Insurance

401(k) match

Shift Differentials

Overtime opportunities

Job Description

Southwest Airlines is a major American airline known for its low-cost fares, friendly customer service, and strong company culture. Founded in 1967, Southwest Airlines has grown to become one of the largest airlines in the United States, serving millions of passengers annually and connecting people to what is important in their lives. The airline's commitment to providing a reliable, affordable, and enjoyable travel experience is reflected not only in its operations but also in the way it supports its employees. Southwest Airlines values creativity, innovation, and equal opportunity, fostering an environment that encourages personal and professional growth.

Within the Grou... Show More

Job Requirements

High school diploma or GED
U.S. citizenship
at least 18 years of age
valid state motor vehicle operator's license
ability to obtain SIDA badge
ability to lift and move items of 70 pounds or more
ability to climb, bend, kneel, and stand for extended periods
ability to hear and respond to alarms and spoken voice
ability to distinguish colors on screening equipment
compliance with company attendance standards
ability to work shift work and overtime
ability to read, speak, and write English
successful completion of training program
compliance with DOT drug and alcohol testing program

Job Qualifications

High school diploma or GED
college coursework or degree preferred
two years of airline or military ramp operations experience preferred
ability to obtain and maintain GSC qualification
ability to comply with DOT drug and alcohol testing program
ability to read, understand, and follow ramp operation procedures
ability to use computer keyboard with sufficient speed
successful completion of Operations/Freight Agent training program with 90% average
good written and oral communication skills
ability to communicate verbally in person, by telephone, and public address systems
ability to handle emergencies
teamwork skills
ability to work under pressure
alertness to moving vehicles and aircraft
maintain professional appearance
U.S. citizenship required
ability to work assigned shifts including early mornings, late evenings, weekends, and holidays
valid state motor vehicle operator's license
may require Customs Seal for international flights

Job Duties

Provide friendly service and maintain positive relationships with customers
work cooperatively with team members to ensure company success
operate in air freight facilities with exposure to weather and noise
open and close air freight facilities as needed
handle station AMS and radio communications
verify cargo information and handle facility telephone calls
resolve customer situations with Positively Outrageous Service
write and submit irregularity reports
check cargo logging and accounting
dispatch mail and company materials
greet and assist customers
re-manifest cargo due to flight changes
conduct federally mandated cargo screening per TSA
manage payments and balance daily transactions
operate computerized point-of-sale system
maintain uniform standards and professional appearance
provide friendly service to co-workers and customers
perform special assignments as delegated
ensure ground security and follow procedures
may perform duties of Operations Agent
meet physical ability requirements
perform other duties as directed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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