Food & Beverage Manager

Indio, CA, USA|

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $70,000.00 - $80,000.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional development opportunities

flexible schedule

Job Description

Tommy Bahama is a renowned lifestyle brand that embodies the spirit of island living and offers guests a unique opportunity to relax, recharge, and enjoy a slice of paradise. Known for its exceptional dining experiences, elevated cocktails, and unforgettable event settings, Tommy Bahama ensures guests feel transported to a tropical retreat every time they visit. The brand is dedicated to delivering premium hospitality that combines comfort and sophistication, providing an atmosphere that is both relaxed and refined. At the heart of this experience is the commitment to superior service, quality food and beverage offerings, and memorable guest interactions. Tommy Bahama's resort continues to be a premier destination for visitors seeking a blend of casual elegance and island charm.

The Food & Beverage Manager role at Tommy Bahama is a critical leadership position focused on overseeing all food and beverage operations within the resort, including restaurants, bars, and event spaces. This full-time position offers an annual salary range of $70,000 to $80,000 and plays a pivotal role in ensuring that every guest receives an exceptional experience that reflects the brand's values. The manager will lead and inspire service teams to maintain high standards of hospitality while fostering a positive and inclusive team culture. Key responsibilities include daily operational oversight, staff recruitment and training, event coordination, financial and administrative management, and maintaining compliance with health and safety regulations. This dynamic role requires a hands-on leader who thrives under pressure, is highly detail oriented, and passionate about delivering top-tier guest service within a high-volume, multi-outlet environment. Additionally, the Food & Beverage Manager will collaborate closely with culinary teams to align beverage and menu offerings with seasonal themes and local market demands. This position offers an exciting opportunity to be part of a prestigious resort brand where innovation and guest satisfaction are paramount, all while enjoying the vibrant lifestyle of an island setting. Ideal candidates will have a strong background in hospitality management, excellent communication skills, and the ability to lead diverse teams through continuous improvement initiatives. The role also encourages creative problem-solving and strategic planning to drive revenue growth and enhance operational efficiencies throughout the resort's food and beverage outlets.

Job Requirements

Must be able to read, write and speak English
Must have excellent leadership skills
Must be a positive example for staff
Must be able to work well under pressure
Must be able to accurately follow instructions, both verbally and written
Must be highly detailed orientated
Must have excellent computer skills
Must have strong working knowledge of Microsoft Office programs
Must be able to work in a fast paced environment
Must have excellent listening skills
Must possess excellent communication skills
Must be professional in appearance and demeanor
Must always ensure a teamwork environment
Ability to work a flexible schedule that may include evenings, weekends and holidays
Must have the ability to deal effectively and interact well with the guests and associates
Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
Must have a passion for creating an exceptional experience for all guests

Job Qualifications

3+ years of management experience in a high-end restaurant, resort, or hospitality venue
Strong understanding of bar and restaurant operations, event planning, and team leadership
Proven success in managing multi-outlet or high-volume environments
Excellent communication, organizational, and interpersonal skills
Creative problem-solving and ability to adapt in a dynamic, guest-focused setting
Proficiency in POS systems, event software, and basic financial reporting
Certification in responsible alcohol service (e.g., RBS, ServSafe) preferred
Riverside County Food Handler Certification preferred
Ability to work flexible hours, including evenings, weekends, holidays, and during resort events

Job Duties

Oversee daily operations across the restaurant, bars, and resort event spaces
Drive guest satisfaction through proactive service management, staff engagement, and hands-on floor presence
Develop and implement service standards that reflect Tommy Bahama's premium hospitality experience
Collaborate with the culinary team to align food and beverage offerings with seasonal menus and resort concepts
Ensure consistent and effective communication across front-of-house and back-of-house teams
Recruit, train, and mentor staff to deliver attentive, polished, and friendly service
Create staffing plans and manage schedules to meet fluctuating business needs
Lead pre-shift meetings, conduct performance evaluations, and provide coaching for team development
Foster a positive and inclusive team culture aligned with Tommy Bahama's brand values
Manage and coordinate all aspects of on-property events - from intimate dinners to resort-wide functions
Work with sales, catering, and marketing teams to plan and execute memorable guest events
Oversee setup, breakdown, and event execution while maintaining brand standards and guest satisfaction
Manage event budgets, contracts, and timelines to ensure operational efficiency
Monitor food and beverage budgets, labor costs, and inventory controls to ensure profitability
Analyze sales and guest feedback to identify opportunities for improvement
Ensure compliance with health, safety, and licensing regulations
Manage vendor relationships and coordinate ordering of bar and service supplies
Maintain a commitment to customer service and guest satisfaction
Lead and supervise the outlets team
Ensure the physical atmosphere and cleanliness of the restaurant, including inspecting tabletops and side stations
Develop and execute new promotions and events
Responsible for daily report input and logbook entries
Work with culinary to develop new food menus responsive to the local market
Enforce high standards of hygiene and sanitation within the outlets
Track payroll and revenue daily
Ensure the security of monies, credit and financial transactions
Establish par levels for supplies and equipment
Supervise team performance, attendance, attitudes, appearance, and conduct
Manage timely completion of performance appraisals
Monitor time punches and ensure accurate payroll
Maintain outlets' systems and equipment for optimum performance
Develop and implement controls for expense management
Implement strategies to improve revenues
Provide prompt follow-up to guest concerns
Assist Director of Food & Beverage with training program design and implementation
Empower team to exceed service standards
Promote a calm, organized approach in stressful situations
Recruit and hire staff with personnel services
Complete all new hire and termination paperwork
Order office supplies and maintain stock levels
Maintain a safe and pleasant work environment
Ensure cleanliness of storage rooms
Promote high team morale
Recommend discipline or termination when appropriate
Take proactive approach to coaching and counseling
Attend resort, division, and department meetings
Resolve guest issues promptly and effectively
Maintain knowledge of hospitality trends
Provide general resort information to guests
Utilize labor management tools for scheduling and labor cost control
Offer warm and sincere guest greetings and farewells
Interact professionally with resort staff
Upsell resort services and amenities
Maintain professional demeanor
Communicate pertinent information to team
Monitor and report safety issues
Ensure proper handling and sanitation of equipment and utensils
Follow lost and found procedures with respect for guest property
Maintain professional appearance and grooming standards
Remain alert, courteous, and helpful at all times
Perform other duties as assigned
Work as MOD as assigned
Assist other departments as needed