Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive salary
Career growth opportunities
Employee Discounts
wellness programs
Paid Time Off
Health Insurance
Retirement Plan
Job Description
Hilton Hotels & Resorts is a globally recognized leader in the hospitality industry, known for delivering exceptional guest experiences through its worldwide network of upscale hotels. With a passion for quality and service excellence, Hilton continues to set industry standards for comfort, luxury, and innovation. The company fosters a diverse and inclusive workplace culture that values collaboration, professional development, and a commitment to sustainability and community engagement. As part of its mission, Hilton Hotels & Resorts aims to create memorable stays for guests through impeccable service and a welcoming environment that feels like a home away from home.
This Executiv... Show More
This Executiv... Show More
Job Requirements
- High school diploma or equivalent
- Proven experience in housekeeping management or similar role
- Strong leadership and team management abilities
- Excellent organizational skills
- Knowledge of cleaning products and health and safety standards
- Ability to work flexible hours including weekends and holidays
- Effective communication and interpersonal skills
Job Qualifications
- Proven experience as an Executive Housekeeper or similar role in a full-service hotel, preferably within Hilton or other upscale brands
- Strong leadership and team management skills
- Excellent organizational and multitasking abilities
- Knowledge of housekeeping operations, cleaning products, and health and safety standards
- Outstanding communication and interpersonal skills
- Ability to work flexible hours, including weekends and holidays
- Proficiency in hotel management software is a plus
- High school diploma or equivalent
- additional certification in hospitality or management is desirable
Job Duties
- Manage and supervise all housekeeping operations including guest rooms, public areas, laundry services, and staff scheduling
- Maintain high standards of cleanliness and hygiene across the hotel in compliance with Hilton brand guidelines and health and safety regulations
- Recruit, train, and develop housekeeping team members to ensure exceptional service delivery
- Conduct regular inspections of rooms and public areas to ensure cleanliness and maintenance standards are met
- Monitor inventory and order housekeeping supplies and equipment within budget constraints
- Collaborate closely with other departments (front desk, maintenance, etc.) to ensure seamless guest experience
- Handle guest requests, concerns, and complaints professionally and promptly to maximize guest satisfaction
- Prepare and manage department budgets, payroll, and reports
- Implement and enforce hotel policies, safety protocols, and environmental sustainability initiatives
- Lead daily briefing and communicate effectively with staff to ensure smooth operations
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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