Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Professional development opportunities
Employee assistance program
Equal opportunity employer
Job Description
ASM Global is the leader in privately managed public assembly facilities, overseeing a diverse portfolio of venues worldwide including convention centers, stadiums, arenas, and theaters. Dedicated to providing world-class experiences and innovative event solutions, ASM Global prides itself on its commitment to operational excellence, client satisfaction, and community engagement. The company's extensive network and expertise allow it to support a broad range of events from concerts and sporting events to conventions and corporate meetings, making it a trusted partner for clients seeking seamless event execution.
The Pontchartrain Center, managed by ASM Global, is a premier convention and civic cent... Show More
The Pontchartrain Center, managed by ASM Global, is a premier convention and civic cent... Show More
Job Requirements
- Bachelor's Degree in Business, Public Administration, Recreation Administration, or closely related field
- minimum two years of industry experience
- ability to perform duties satisfactorily
- physical ability to stand or walk up to 8-10 hours daily
- ability to work extended or irregular hours including nights, weekends, and holidays
- excellent communication skills
- supervisory experience preferred
- working knowledge of Microsoft software
- ability to maintain effective relationships with clients and staff
- adherence to safety codes and emergency procedures
Job Qualifications
- Bachelor's Degree in Business, Public Administration, Recreation Administration, or related field
- minimum two years industry experience or equivalent
- excellent organizational and interpersonal skills
- strong written and verbal communication skills
- proficiency with Microsoft computer software
- supervisory experience preferred
- problem-solving and communication abilities
- professional presentation and work ethic
- ability to work under pressure and stringent schedules
- ability to work independently and with management
- knowledge of event coordination practices and procedures
Job Duties
- Discuss and confirm with the client regarding all aspects of contracted events
- produce detailed event coordination sheets no later than three weeks prior to events
- create computer-drawn floor plans that comply with life safety and fire codes and obtain fire marshal approval
- guide clients by interpreting contracts, policies and procedures
- keep clients informed about deadline schedules and event status
- monitor in-house events and maintain contact with clients and facility staff
- follow up on client requests and concerns
- supervise and approve event set-ups, making necessary changes
- provide detailed event recaps for accurate invoicing and documentation
- assist in training and scheduling guest services and security personnel
- perform administrative duties such as distributing coordination sheets and recaps
- prepare incident and accident reports as Manager on Duty
- oversee PT Guest Services and Security personnel
- work extended and irregular hours including nights, weekends and holidays
- act as Manager on Duty during scheduled events
- perform other duties as assigned
OysterLink helps restaurants, hotels, and hospitality businesses hire.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: