Job Overview
Employment Type
Part-time
Compensation
Type:
Salary
Rate:
Range $24,774.89 - $33,079.44
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Inclusive and supportive work environment
Job Description
The Michaels Companies Inc. is a premier North American arts and crafts retailer headquartered in Irving, Texas. Established in 1973, Michaels operates over 1,300 stores across 49 states in the United States and Canada, as well as an extensive online presence through Michaels.com and Michaels.ca. Additionally, Michaels owns Artistree, which specializes in custom and specialty framing merchandise, and MakerPlace by Michaels, a marketplace dedicated to handmade goods. As the leading creative destination, Michaels fuels the joy of creativity by offering a wide breadth of art supplies, framing options, crafts, and seasonal decor, making it the best place for all things... Show More
Job Requirements
- Ability to remain standing for long periods
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Ability to lift heavy boxes and access high shelves using ladder or similar equipment
- Experience working with children and coordinating events
- Customer service or retail experience required
- Strong communication and organizational skills
- Ability to work flexible hours including nights, weekends, and early mornings
- Must be able to uphold safety and cleanliness standards
- Must be able to perform physical tasks associated with the role
Job Qualifications
- High school diploma or equivalent
- Experience working with children and children’s events
- Retail or customer service experience
- Excellent communication skills including written, verbal, and nonverbal
- Strong organizational and interpersonal skills
- Creative problem-solving abilities
- Ability to engage customers and create a fun, welcoming atmosphere
- Positive attitude and professional demeanor
- Ability to handle job stress and work effectively with others
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- Engage with clients of all ages by creating a fun and creative environment
- Demonstrate and instruct party participants in craft projects and activities like face painting
- Facilitate party add-ons such as goody bags and balloons to company standards
- Communicate event details with clients and store team members
- Complete administrative tasks including answering emails, making phone calls, and paperwork
- Adjust event plans based on client feedback and needs
- Create backup and emergency plans for events
- Ensure client satisfaction and uphold cleanliness and safety standards
- Help customers shop and locate products
- Provide fast and friendly checkout experiences
- Promote Rewards program and Private Label Credit Card enrollments
- Educate customers on Voice of Customer survey
- Assist with Omni channel processes including Buy Online Pickup in Store and Ship From Store
- Participate in truck unload, stocking, and planogram processes
- Perform merchandise recovery and maintenance
- Support shrink and safety programs
- Follow Standard Operating Procedures and company policies
- Model positive behavior and act as role model for team members
- Cross-train in custom framing selling and production
- Participate in daily store cleanliness activities
Job Location
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