Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Job Description
HHM Hotels is a reputable hospitality management company known for operating a portfolio of high-quality hotels and resorts that prioritize exceptional guest experiences, sustainability, and operational excellence. Committed to delivering outstanding service and maintaining sustainable practices, HHM Hotels fosters a work environment built on the principles of "People Are Our Capability," "Hearts That Serve," "Only Excellence," "Stay Nimble," and "Own It." As a prominent player in the hotel industry, HHM Hotels continuously invests in employee growth and career development, ensuring team members have opportunities to advance within the organization.
Job Qualifications
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Ability to stand for extended periods and perform physical tasks
- Friendly and professional demeanor
- Knowledge of local attractions and hotel facilities is a plus
- Ability to follow safety and sustainability guidelines
- Previous customer service experience preferred.
Job Duties
- Open vehicle and hotel doors and greet guests upon arrival and departure
- Hail taxis as needed
- Respond to guest questions and provide information about local attractions, events and daily activities in the hotel
- Greet VIP and repeat guests by name
- Sweep and mop the floor and outside door area daily to maintain an organized and clean appearance
- Maintain knowledge of all emergency procedures, including guest-related responsibilities and evacuation procedures
- Assist in the case of an emergency
- Perform check-in and check-out calls, involving luggage handling and the escorting of guests as needed
- Follow sustainability guidelines and practices related to HHM’s EarthView program
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
- Perform other duties as requested by management.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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