Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.63 - $33.70
Work Schedule
Standard Hours
Benefits
Medical insurance
prescription drug coverage
Fertility benefits
flexible spending accounts
Health savings account
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid holidays
Paid Time Off
Parental leave
Volunteer time off
charitable giving match
401(k) Plan
Employee stock purchase plan
Job Description
C.H. Robinson is one of the world’s largest logistics platforms, providing comprehensive supply chain solutions to a diverse range of industries globally. With a strong reputation for innovation, reliability, and customer service, C.H. Robinson leverages technology and a deep network of resources to efficiently manage transportation, logistics, and customs brokerage activities. Headquartered in the United States, the company has built a robust global presence, making it a preferred partner for businesses seeking streamlined logistics operations and regulatory compliance across borders.
The role of a Customs Entry Writer at C.H. Robinson, based in Charlotte, NC, offers a unique opportunity t... Show More
The role of a Customs Entry Writer at C.H. Robinson, based in Charlotte, NC, offers a unique opportunity t... Show More
Job Requirements
- High school degree or GED equivalent
- Minimum of 1 year of customs entry-writing experience
Job Qualifications
- High school degree or GED equivalent
- Minimum of 1 year of customs entry-writing experience
- Values a diverse and inclusive work environment
- Proficient in Microsoft Office Suite of programs
- Excellent communication, prioritization, and multi-tasking skills
- Proven track record of strong customer service skills, interacting with customers and being client focused
- Excellent follow up with customers and the network
- Critical-thinking, flexibility, and problem-solving skills to adapt to ever-changing tasks and customer needs
- High level of attention to detail
- Ability to work in a fast-paced and deadline-driven office environment
- Bachelor's degree
Job Duties
- Serve as the primary C.H. Robinson customs representative for your customer account base, ensuring prompt response to customer inquiries and follow through on issues until resolution to customer satisfaction
- Demonstrate mastery with respect to the customs brokerage products' standard operating procedures (SOP) and best practices
- Direct ownership of Customer Standard Operating Procedures and Harmonized Tariff Schedule (HTS) databases for customer account base to ensure full compliance of CBP and customer requirements
- Begin to develop the skill to serve as a customs trusted advisor, transitioning from day-to-day data entry fundamentals to true customs brokerage account management of your clients
- Analyze and validate import documentation and data to ensure they are in accordance with all applicable laws and regulations prior to entry submission to U.S. Customs and Partner Government Agencies (PGA)
- Adhere to a high level of operational excellence internally and externally, with respect to on-time performance, accuracy, and customer service
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: