Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
flexible scheduling
promotional opportunities
Training and Development
Tuition Assistance
Free car washes
fuel discounts
Retail Discounts
Job Description
Waterway is a renowned car care company known for providing premium car wash services combined with an outstanding customer service experience. With a strong presence in the Kansas City area, Waterway has built a reputation for excellence and has been recognized multiple times as a USA Today Top Workplace, reflecting its commitment to a people-focused culture and a supportive working environment. The company continually innovates in service offerings and retail products, aiming to meet and exceed customer expectations while fostering a rewarding workplace for its employees. Waterway is now expanding and hiring Customer Service Associates for its newest location in... Show More
Job Requirements
- Current and valid drivers' license
- Professional demeanor, behavior, and appearance in accordance with company policy
- Ability to perform all essential functions safely without endangering oneself or others
- Ability to comply with local and State health code requirements for soda fountain and food service sales
- Meet local and State minimum age requirements for sale of tobacco and alcohol sales where applicable
- Ability to complete all required trainings and certifications required to perform any of the required functions
Job Qualifications
- Be friendly and engaging
- Maintain a positive attitude and a will to succeed
- Experience in customer service, retail, or sales preferred but not required
Job Duties
- Provide excellent and timely customer service to create a pleasant experience for customers
- Pro-actively greet customers entering the convenience store, pay terminal area, or fuel pumps and be responsive to their needs
- Effectively present and sell car wash services, memberships, and additional purchase options to customers to achieve sales and revenue goals for the location
- Maintain a safe, clean and organized environment to ensure a positive visit for every customer including outside areas such as gas pump islands, payment terminal, and entrance to tunnel, and inside areas like counters, merchandise display areas, restrooms, and customer waiting areas
- Keep convenience store merchandise stocked and organized, displays clean and well presented, and take inventory of merchandise levels as directed by store management
- Maintain point-of-sale transaction, sales, and cash drawer integrity by following procedures accurately, and effectively use all transaction technology including tablets, payment terminals, and other point-of-sale technology
- Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety
- Perform various administrative tasks such as making bank deposits, picking up or delivering supplies from other stores or retailers
- Perform various transactional functions to meet customer demand and store staffing needs
- Execute various other functions as identified and directed by management
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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