Customer Service Receptionist

Job Overview

briefcase

Employment Type

Part-time
clock

Compensation

Type:
Hourly
Rate:
Range $14.00 - $19.00
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
Flexible work hours

Job Description

Mercedes-Benz of Indianapolis is a premier automotive dealership committed to providing exceptional service and luxury vehicle experiences to its customers. Known for its dedication to quality, the dealership specializes in offering a wide range of Mercedes-Benz vehicles along with comprehensive maintenance and repair services. With a reputation built on trust, expertise, and customer satisfaction, Mercedes-Benz of Indianapolis strives to uphold the highest standards in the automotive industry by combining advanced technology with a customer-first approach. The dealership employs a team of knowledgeable professionals who ensure every customer receives personalized attention and expert advice tailored to their vehicle needs. Offering a... Show More

Job Requirements

  • Valid driver's license
  • Ability to handle multiple phone lines
  • Experience with CDK software preferred
  • Strong customer service skills
  • Availability for part-time schedule
  • Excellent communication skills
  • Ability to work under pressure

Job Qualifications

  • Great personality
  • Ability to multi task
  • Desire to create excellent customer experience
  • Strong communication skills
  • Eagerness to improve
  • Self-starter
  • Able to work independently and with a team
  • Valid driver's license

Job Duties

  • Answer inbound service department calls
  • Schedule appointments for service repairs
  • Make outbound appointment reminder calls
  • Fill in for main dealership receptionist when needed
  • Use CDK software to manage schedules and customer information
  • Maintain a professional and friendly demeanor with customers
  • Assist with general administrative duties as required

Job Qualifications

Experience

No experience required

Job Location