Customer Service Agent - Houston
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $22.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
401k Retirement Plan
employee discount
Paid Time Off
continuous training
career growth
Dynamic environment
Job Description
Abacus is a reputable company committed to delivering exceptional customer service through a team of creative and energetic employees. Located in Houston, TX, Abacus operates as part of the larger Wrench Group network, known for fostering an inclusive and supportive work environment. The company prides itself on maintaining a high-quality customer service experience, ensuring every interaction is handled with professionalism and care. With a focus on employee growth and development, Abacus offers comprehensive training and career advancement opportunities, making it an attractive employer for individuals passionate about customer service and professional growth.
The Customer Service Representative (CSR) role... Show More
The Customer Service Representative (CSR) role... Show More
Job Requirements
- High school diploma or GED preferred
- previous customer service experience preferred but not required
- basic computer proficiency particularly with Microsoft applications
- experience with Service Titan is a plus
- must be fluent in reading writing and speaking English
- must be able to sit for long periods of time
- ability to commute/relocate to Houston TX 77032
Job Qualifications
- High school diploma or GED preferred
- previous customer service experience preferred but not required
- basic computer proficiency particularly with Microsoft applications
- experience with Service Titan is a plus
- must be fluent in reading writing and speaking English
- must be able to sit for long periods of time
- ability to commute/relocate to Houston TX 77032
Job Duties
- Successfully handle high volume inbound customer service calls
- making/handling high volume of outbound calls
- receive and record completed work orders from field technicians
- maintain accurate customer information and scheduled appointment details
- actively promote and sell new or additional services or products when applicable
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in:
Popular Cities