Customer Service Agent - $15.60

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $20.00
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Benefits

Medical
Vision
Dental
401k
Employee Discounts
Referral Bonus
Company-paid Life Insurance
company-paid AD&D insurance
Flexible spending account
Parental leave
Employee assistance program

Job Description

Europcar Mobility Group is a renowned global mobility player with a rich history spanning 75 years in providing expert mobility services. Positioned as a leading company in Europe, Europcar Mobility Group offers an extensive range of car and van rental services tailored for diverse customer needs. Whether for a few hours, days, weeks, or even months, and whether on-demand or through subscription, the Group is committed to facilitating flexible and convenient mobility solutions. With a vast fleet exceeding 250,000 vehicles that includes the latest engine technologies along with a growing number of electric vehicles, Europcar Mobility Group addresses varying customer... Show More

Job Requirements

  • Valid driver's license
  • High school diploma or equivalent
  • Top-notch people skills
  • Ability to troubleshoot with a smile
  • Patience and understanding throughout the rental experience

Job Qualifications

  • High school diploma or equivalent
  • Top-notch people skills
  • Ability to troubleshoot with a smile
  • Patience and understanding throughout the rental experience

Job Duties

  • Provide a warm, friendly welcome to all returning customers with a positive and approachable demeanor
  • Conduct thorough inspections of returning vehicles, checking for damage, recording mileage, and verifying fuel levels
  • Secure the vehicle keys from the customer and ensure all personal belongings and luggage are safely removed
  • Complete and submit the required paperwork to notify management of any mechanical damage or issues with the vehicle
  • Review the final rental contract with the customer, clearly explaining all charges and answering any questions they may have
  • Perform other duties as assigned to support business needs and objectives

Job Location

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