Job Overview
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) matching
Health savings account
Flexible spending account
short-term disability
long-term disability
Life insurance
Employee Assistance Programs
Paid Time Off
Tuition Reimbursement
Employee Discounts
Health and wellness awards
Job Description
Jet Aviation, established in 1967, is a renowned company in the aviation industry with a legacy of excellence spanning more than five decades. Originating from a single hangar in Basel, Switzerland, Jet Aviation has expanded globally with a workforce of more than 4,500 employees across approximately 50 locations worldwide. The company offers a comprehensive range of services including Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, Fixed Base Operations (FBO), Fixed and Rotary Wing Maintenance, and Staffing. Jet Aviation is widely recognized for its commitment to providing seamless aviation experiences, ensuring that every journey is executed with passion, precision, and... Show More
Job Requirements
- High school diploma or GED
- Ability to read and communicate in English
- Ability to work flexible schedules and in various weather conditions
- Must obtain an Airport ID Badge within 30 days of employment
Job Qualifications
- High school diploma or GED
- 1-2 years prior FBO working experience or customer-service related field experience such as hospitality preferred
- Ability to read and communicate in English
- Ability to work flexible schedules and various weather conditions
- Strong communication skills both verbal and written
- Ability to work calmly and effectively under pressure
- Multitasking abilities
- Demonstrated cultural awareness and sensitivity
- Commitment to Jet Aviation values of trust, honesty, alignment, and transparency
Job Duties
- Provide new and existing customers with the best possible service in relation to billing inquiries, service requests, suggestions, and complaints in a warm, friendly, and respectful manner
- Resolve customer inquiries and complaints fairly and effectively
- Provide product and service information to customers and identify upselling opportunities
- Recommend and implement programs to support customer needs
- Assist crew members with arrangements for hotels, ground transportation, catering, linens, and other vendor service requirements
- Comply with all relevant airport and Jet Aviation policies, regulations, and laws
- Represent Jet Aviation internally and externally with industry groups, regulatory bodies, and the General Dynamics network
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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please contact the employer.
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