Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $22.00
Benefits
Flexible work arrangements
Employee discounts on auto and property insurance plus other products and services
Good Office program reimbursing up to 400 dollars for office equipment
Student loan payment matching program for government student loans
Comprehensive retirement savings program with employer matched contributions
Annual wellness allowance
Personal reflection day
Tuition Reimbursement
Community engagement opportunities
Job Description
Allstate is a well-established insurance company with a history spanning over 90 years, renowned for its innovative initiatives and commitment to protecting families and their belongings from life’s uncertainties. The company has pioneered numerous safety advancements, such as advocating for seat belts, airbags, and graduated driving laws, while consistently maintaining its position as an industry leader in pricing sophistication, telematics technology, and more recently, device and identity protection services. This legacy of innovation and advocacy highlights Allstate's dedication to meeting the evolving needs of its customers in a dynamic market.
As a company, Allstate places immense value on ... Show More
As a company, Allstate places immense value on ... Show More
Job Requirements
- Post-secondary education or equivalent work experience
- General insurance license (OTL) or willingness to obtain for your province
- More than 1 year customer service experience
- Proficient with MS Office applications
- Ability to commute to agency and have a home workspace
- Preferred languages include Hindi and Punjabi
Job Qualifications
- Post-secondary education or equivalent work experience
- Must have general insurance license (OTL) or be willing to obtain the license for the province you are located in
- Greater than 1 year customer service experience
- Proficient computer skills in MS Office applications
- This is a hybrid position and requires ability to commute to the agency and have a suitable workspace at home
- Languages preferred - Hindi, Punjabi
- Call center or face to face customer service experience and insurance experience is preferred
Job Duties
- Respond to customer inquiries about their policy in a professional manner
- Be knowledgeable of all Allstate policies and procedures in the province(s) you are licensed in
- Provide personalized service while being a trusted advisor with respect to insurance
- Promote Allstate features and benefits as part of ongoing portfolio reviews
- Manage policy renewal process and client inquiries to make changes to their policies
- Reply to online requests as required
- Promote client loyalty through attention to detail and relationship building during policy renewals and updates
- Meet and exceed key performance and attendance metrics
Job Location
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