Customer Assistance Representative Sr. - Enterprise LAX Airport
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Career Development
employee recognition programs
flexible scheduling
Job Description
Enterprise Mobility is a leading mobility company in North America, operating some of the most recognized car rental brands including Enterprise Rent-A-Car, National Car Rental, and Alamo. As the largest and fastest growing privately owned automotive rental and leasing company, Enterprise Mobility has built a reputation for excellence, frequently being named one of the top places to work. With a commitment to innovation, customer service, and sustainability, they aim to reshape the future of mobility while providing exceptional customer experiences across all touchpoints.
The Enterprise brand, part of Enterprise Mobility, is currently hiring a Customer Assistance Representative Senior... Show More
The Enterprise brand, part of Enterprise Mobility, is currently hiring a Customer Assistance Representative Senior... Show More
Job Requirements
- Must be at least 18 years old
- Valid Driver's License required
- High school diploma or GED equivalent required
- At least 1 year prior customer service or sales experience required
- Open availability and ability to work full time (40 hours/week) including days, nights, graveyard shifts, weekends and holidays apart from religious observances
- Must be authorized to work in the United States and not require work authorization sponsorship
Job Qualifications
- High school diploma or GED equivalent
- At least 1 year prior customer service or sales experience, retail or customer facing preferred
- Valid Driver's License
- Ability to communicate effectively with customers
- Strong attention to detail and organizational skills
- Ability to work well in a fast-paced team environment
- Authorized to work in the United States
- Open availability to work full time including days, nights, graveyard shifts, weekends and holidays
Job Duties
- Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
- Meet and greet customers in a friendly and timely manner
- Provide directions and general assistance
- Assist to assess condition of rental upon return
- Process returns, check-ins and exit kiosk transactions
- Understand and communicate rental terms and conditions, vehicle features and other services
- May sell optional protection products, upgrades, fuel options and other additional equipment
- Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
- Clean vehicle interior and exterior by hand or by operating washing equipment when needed
- Perform various administrative and basic accounting functions such as research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
- Perform miscellaneous and backup duties job-related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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