Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $28.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
Professional development opportunities
Flexible work arrangements
Job Description
On Location is a global leader in premium experiential hospitality, specializing in delivering unparalleled ticketing, curated guest experiences, live event production, and travel management services across major sectors like sports, entertainment, fashion, and culture. The company stands out for providing exclusive access to marquee events such as the Olympic and Paralympic Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, among others. As an official partner and/or service provider to more than 150 iconic rights holders which include the International Olympic Committee (IOC) for the Milano Cortina 2026 and Los Angeles 2028 Olympic Games, FIFA, NFL, NCAA, UFC, WWE,... Show More
Job Requirements
- Bachelor's degree in hospitality or related field or equivalent experience
- Minimum of 2 years experience in sports, travel or hospitality industry
- Must be flexible with work and travel schedule including holidays
- Ability to travel for work up to 25% or more
- Strong communication skills both oral and written
- Proficiency in managing multiple projects and prioritizing work effectively
- Ability to work independently with minimal supervision
- Comfortable working in a fast-paced, dynamic environment
Job Qualifications
- Bachelor's degree in hospitality or related field or equivalent experience
- Minimum of 2 years experience in sports, travel or hospitality industry
- Exceptional interpersonal skills with ability to communicate effectively at all levels
- Strong oral, written, and presentation skills
- Collaborative style and ability to work well within teams
- Experience or interest in collegiate sports and event operations preferred
- Self-motivated with continuous development mindset
- Ability to manage multiple tasks and deadlines
Job Duties
- Communicate daily with housing clients to manage event logistics
- Manage the live event process ensuring smooth operations
- Handle multiple projects and tasks while prioritizing work effectively
- Provide guest service support and resolve issues via phone and email
- Foster relationships with guests, hotels, transportation, and vendors
- Create event and hotel builds in proprietary systems
- Support Sports Experiences team with event material preparation
- Assist with guest check-in, ID, badge distribution, and event communications
- Collaborate with Marketing to support website content and create collateral materials
- Conduct outbound sales efforts including calls and email campaigns to cross-sell services
- Compile and maintain event summary reports including sales and hotel data
- Support Accounting with billing, reconciliation, and collections
- Analyze processes to identify and implement productivity improvements
- Provide customer support and assist Customer Service with incoming sales calls
- Perform other duties as assigned by leadership
Job Location
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