Marcus Hotels logo

Marcus Hotels

Concessions Attd, PT

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $12.00 - $15.00
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Benefits

free movies
Amazing growth opportunities

Job Description

Marcus Theatres is a renowned and established movie theater chain dedicated to providing exceptional cinematic experiences to communities across multiple locations. Known for its commitment to guest satisfaction, comfort, and entertainment value, Marcus Theatres operates numerous full-service cinemas that combine the latest film technology with friendly, professional customer service. As a leader in the entertainment industry, Marcus Theatres focuses on creating welcoming environments where movie lovers can enjoy a safe, enjoyable, and memorable visit. The company values diversity and inclusion, actively fostering an inclusive workplace culture that embraces employees from various backgrounds. Marcus Theatres is also known for its strong... Show More

Job Requirements

  • Possess strong interpersonal, verbal, and written communication skills
  • willing and motivated to learn new skills and tasks to meet the changing demands of the industry
  • flexible and accessible work schedule including late evenings, weekends and holidays as dictated by business needs
  • ability to work in a high-volume, fast-paced, team environment
  • have a passion for delivering unparalleled hospitality and high quality food and service
  • ability to follow all cleanliness, sanitation, and personal hygiene practices as mandated by the company and local regulatory agencies

Job Qualifications

  • No minimum education required
  • strong interpersonal, verbal, and written communication skills
  • motivated to learn new skills and tasks to meet industry demands
  • able to work in a high-volume, fast-paced team environment
  • passion for delivering unparalleled hospitality and high quality food and service
  • ability to follow all cleanliness, sanitation, and personal hygiene practices mandated by the company and local regulatory agencies

Job Duties

  • Complete transactions by greeting each guest, identifying the guest's request, completing loyalty transactions and thanking the guest
  • Sell food and beverage items at the concession stand
  • Meet sales expectations through loyalty card sign-ups, suggestive selling, upselling and sampling
  • Operate point-of-sale terminals and make accurate change
  • Prepare food and beverage orders while following company food safety policies, as well as those of local regulatory agencies
  • Fill online concession orders and prepare for pickup
  • Perform daily concession maintenance duties, including daily stocking
  • Follow instructions on safe use of all chemicals/cleaning materials
  • Clean and sanitize the concession stand and beverage areas for guests and associates
  • Monitor and communicate social distancing guidelines
  • Make certain guest service is friendly, helpful and fast
  • Answer questions from guests and resolve any concerns
  • Uphold Marcus' high standards and execute company-wide programs
  • Assist with other functions as instructed by the General Manager or a member of the management team

Job Qualifications

Experience

No experience required

Job Location