Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $14.00 - $25.23
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Uniform allowance
Employee assistance program
Training opportunities
Job Description
This hiring establishment is a well-established player in the aviation and logistics industry, specializing in providing comprehensive cargo handling services for airlines. As a company operating within a fast-paced airport environment, they ensure seamless processing, handling, and coordination of air cargo shipments, adhering strictly to FAA and airline regulations. With a focus on customer service, operational efficiency, and regulatory compliance, this company supports airlines by acting as a vital communication and operational bridge between various stakeholders including airline representatives, clients, and government agencies. They foster a professional work atmosphere valuing integrity, punctuality, and accuracy, and are committed to employee development... Show More
Job Requirements
- High school diploma or equivalent
- computer/typing experience necessary
- previous customer service experience preferred
- must be 18 years of age or older
- must have a reliable telephone and transportation
- treat all information as confidential
- possess tact to deal with all levels of customers, client representatives and employees
- must be able to sit, stand, lift, and/or bend throughout shift
- must be able to lift, carry, and/or hold at least 70 lbs
- physical exam may be required
- must pass a pre-employment drug test
- must pass a pre-employment background check
- able to read, write, understand and carry out instructions in English
- must meet necessary requirements to obtain a security sensitive identification badge
- able to verbally direct in English
- must be a citizen or possess INS authorization
Job Qualifications
- High school diploma or equivalent
- computer/typing experience necessary
- previous customer service experience preferred
- must be 18 years of age or older
- must have a reliable telephone and transportation
- treat all information as confidential
- possess tact to deal with all levels of customers, client representatives and employees
- must be able to sit, stand, lift, and/or bend throughout shift
- must be able to lift, carry, and/or hold at least 70 lbs
- able to read, write, understand and carry out instructions in English
- must meet necessary requirements to obtain a security sensitive identification badge
- able to verbally direct in English
- must be a citizen or possess INS authorization
Job Duties
- Act as handling agent for airlines
- inform all authorized parties concerning movements of airline's aircraft and cargo
- compile, dispatch and receive all messages pertaining to the cargo handling operation
- prepare/process cargo documents, air bills, and air waybills
- answer airline's telephone and take appropriate action when necessary
- obtain customer's clearance of inbound cargo and prepare/process necessary documents for international shipments
- prepare transfer manifest(s) for all transfer cargo
- conduct physical inspections and screening of packages/cargo per client protocols
- prepare the Unit Load Device Receipt for all transfers and distribute copies accordingly
- service customers at counter and ensure accurate shipping documents
- notify customers of shipment arrivals and inform shippers of freight costs
- complete airway bills and update computer records
- ensure familiarity with FAA/airline/company regulations
- keep supervisor informed of needs and problems
- maintain cleanliness of immediate work area
- project a positive image and respond courteously to inquiries
- attend meetings and in-services as required
- utilize appropriate communication channels and maintain records
- wear proper uniform and identification badges
- adhere to company policies and participate in company objectives
- use company and client equipment and resources efficiently
- perform other duties as requested
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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