Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $21.00
Benefits
Medical
Dental
Vision
FSA/HSA
Life and Disability
Accident/Hospital Plans
Retirement with employer contributions
Vacation time off
Sick Time Off
Extended illness time off
Open communication with leadership
Mission-focused engagement
Training and growth opportunities
supportive team
Hybrid work model after 6 months
Job Description
The hiring organization is a reputable medical clinic that focuses on providing compassionate and comprehensive healthcare services to a diverse community. Recognized for its commitment to patient-centered care, the clinic operates with a deep understanding of cultural sensitivity, especially catering to low-income and ethnic minority populations. As a community-centered medical provider, the clinic offers various healthcare programs incorporating Medicare, Medicaid, commercial insurances, and clinic-specific initiatives designed to ensure accessibility and quality medical support for all patients. The clinic fosters an environment of diversity, equity, and inclusivity, standing as an Equal Opportunity Employer committed to prohibiting discrimination across all protected statuses,... Show More
Job Requirements
- Bilingual in Spanish and English
- High school diploma or GED preferred
- One year experience in a medical facility preferred
- Proficient in Microsoft Outlook, Word, and Excel preferred
- Basic computer, math, written and phone skills
- Excellent customer service and organizational skills
- Sensitivity to low income, ethnic minority community
- Ability to work under pressure, multitask, and prioritize efficiently
Job Qualifications
- High school diploma or GED preferred
- One year in a medical facility preferred
- Proficient in Microsoft Outlook, Word, and Excel preferred
- Bilingual in Spanish and English
- Basic computer, math, written and phone skills
- Excellent customer service and organizational skills
- Sensitivity to low income, ethnic minority community is required
- Able to flourish in a team management system
- Ability to work under pressure, multitask, and prioritize efficiently
Job Duties
- Knowledge and understanding of patient payer terminology, eligibility, and insurances accepted, to include Medicare, Medicaid, Commercial, and clinic specific programs
- Skilled at receiving and processing collection of payment and proper cash handling procedure
- Quality scheduling to include active-schedule management and maintaining the clinic schedule
- Excellent customer service, cultural sensitivity, and confidentiality
- Follow appropriate telephone protocol for patients and employees
- Initiate, update and maintain electronic medical record
- Responsible for patient-related data collection for process and quality improvement
- Actively enrolls and engages patients with My Clinica Connection
- Responds to patients' questions by following and informing of our policies and procedures
- In coordination with the security guard or hospitality clerk, actively monitor lobby area for, security, safety concerns, and cleanliness
- Distribution of all clinic deliveries
- First line of de-escalation when handling volatile, emotional, and behavioral patient issues
- Report signs of abuse/neglect of patients or staff members to a clinic manager immediately
- Completes patient registration in EMR and updates with any changes in patient status
- Updates patients of current wait time, when necessary
- Support the Clinical team with all administrative, planned care initiatives
- Maintains visitor check-in process
- Responsible for all “normal lab” phone calls to patients
- Assists patients in filling out registration forms
- Performs daily outreach from the care planner alert report and other outreach efforts as directed
- Manages all outgoing correspondents via mail, email, and fax for the clinic
- Confirms appointments via phone call to patients
- Participation in organization, site workgroups, or committees as requested
- Basic understanding of financial enrollment and refers when appropriate
- Receiving dropped off labs and basic knowledge of specimen handling and storage
- Reads data, corrects errors, and reports inefficiencies
Job Location
Loading...
You may be also interested in:
Popular Cities
Similar Jobs