Job Overview
Compensation
Type:
Hourly
Rate:
Range $15.65 - $1.00
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
flexible scheduling
Employee assistance program
Job Description
Dunkin Donuts, located at the Charlotte Douglas International Airport's Main Terminal in Charlotte, NC, is a prominent and well-established brand known for its delicious coffee and baked goods. As a part of HMSHost, a global leader in managing food and retail services in travel venues, this location benefits from the parent company’s extensive experience and commitment to quality and service excellence. HMSHost has a strong reputation for providing exceptional guest experiences, and the Dunkin Donuts location at Charlotte Airport is a vibrant part of that legacy, servicing thousands of travelers daily. This fast-paced environment combines the excitement of airport hospitality... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service preferred
- Ability to stand for long periods
- Basic math skills
- Ability to work flexible hours including weekends and holidays
- Strong communication and interpersonal skills
- Ability to maintain a friendly and professional demeanor at all times
Job Qualifications
- Strong social skills and love to meet new people
- Ability to stay calm and enjoy working in a fast and exciting environment
- Willingness to learn new things and pick up new skills quickly
- Ability to understand and follow verbal and written instructions, policies and rules
- Ability to perform basic math skills to accurately count money and make change
- Ability to work well with others to help create a strong and cooperative team
Job Duties
- Greet all guests with a smile while taking food and drink orders, answering any questions, calling guests by name and thanking them for their order
- Provide and prepare quality beverages and food products consistently to all guests by adhering to recipe and presentation standards while also providing legendary service
- Stay calm during periods of high volume to keep the store operating properly and set a positive example for the team
- Operate a cash register and receive payment from guests, while following all brand and HMSHost customer service and cash handling policies and procedures
- Keep the store clean, stocked, organized and decorate customer display areas
- Act with integrity, honesty and knowledge to enhance the culture, values and mission of the brand and HMSHost while following operational policies and procedures, including those for safety and security
Job Qualifications
Experience
No experience required
Job Location
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