Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
Employee Discounts
Career development opportunities
Retirement Plan
Job Description
Highgate Hotels is a distinguished leader in real estate investment and hospitality management, boasting over $15 billion in assets under management. With an extensive portfolio of more than 400 hotels across North America, Europe, the Caribbean, and Latin America, Highgate continues to set the standard in the hospitality sector. Established with a 30-year history of innovation, the company excels in guiding properties through the entire lifecycle—from initial planning and development to recapitalization and disposition stages. This global enterprise prides itself on a diverse range of bespoke lifestyle hotel brands, legacy brands, and independent properties, all enhanced by contemporary programming and... Show More
Job Requirements
- Must be able to effectively communicate both verbally and in writing with all levels of employees and guests
- attentive, friendly, courteous, and service oriented manner
- effective at listening, understanding, and clarifying concerns
- multitask and prioritize functions to meet deadlines
- attend all required meetings and trainings
- participate in management on duty coverage as required
- maintain regular attendance as scheduled
- maintain high standards of appearance and grooming including wearing nametags
- comply with hotel standards and regulations
- maximize productivity efforts
- identify and solve problems effectively
- understand and evaluate complex information from various sources
- maintain confidentiality of information
- maintain a warm and friendly demeanor at all times
- medium work exerting up to 50 pounds of force occasionally
- willingness to work long hours sometimes
Job Qualifications
- At least 1 year of progressive experience in a hotel or related field
- high school diploma required
- college coursework in related field helpful
- previous supervisory responsibility required
- knowledge of food and beverage preparation techniques
- understanding of health department and liquor laws and regulations
Job Duties
- Coordinate and supervise all bar operations and beverage outlets
- maintain profitable operations and high-quality products and services
- market ideas to promote business
- reduce employee turnover
- maintain revenue and payroll budgets
- meet budgeted productivity
- keep quality consistent
- communicate effectively with employees and guests
- multitask and prioritize departmental functions
- attend required meetings and trainings
- participate in management on duty coverage
- maintain compliance with hotel standards
- ensure high personal appearance standards
- comply with safety and operational standards
- identify problem areas and implement solutions
- handle problems proactively
- maintain confidentiality
- perform additional duties as requested
- maintain a warm and friendly demeanor
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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