Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
company paid basic life insurance
short term disability
long term disability
401k
Tuition Assistance
discounted room rates
Training and Development
Career advancement opportunities
Job Description
Concord Hospitality is a well-established hotel and hospitality company recognized for its commitment to quality service and dedication to creating memorable guest experiences. Known for managing a collection of upscale hotels across North America, Concord Hospitality prides itself on its "Associate First" culture, where employee development and satisfaction are paramount. The company invests significantly in training and career advancement opportunities, fostering an environment that values diversity, inclusion, work-life balance, and a collaborative team spirit. Their ethos is built on five cornerstones: Quality, Integrity, Community, Profitability, and Fun, making them a leader in the hospitality industry and a great place to... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 2 years experience with Marriott CI/TY systems
- 2-3 years of banquet or event management experience
- Ability to work flexible hours including nights and weekends
- Strong leadership skills
- Must be able to train and lead a team
- Excellent problem-solving skills
- Ability to maintain composure in a fast-paced environment
Job Qualifications
- Marriott CI/TY knowledge is a must
- 2-3 years of banquet and or event management experience in hospitality
- Marriott brand experience is a plus
- Ability to supervise and motivate teams
- Strong customer service skills
- Excellent communication and interpersonal skills
Job Duties
- Provide exceptional guest service to all customers
- Leads the team with motivation and direction and assures that all standards of quality are in place
- Greet guests and be responsible for accommodating all guests’ needs at the attendance of an event
- Participate in good communication with guests with questions regarding the menu
- Deliver food and beverages from staging areas to guests as needed to assist the team
- Assist other servers during peak periods in delivering food and guest requests
- Can train others on serving plated, and reception style meal services
- Anticipate guest’s needs and monitor the guests dining experience to ensure satisfaction with food and service
- Respond promptly and courteously to any requests
- Oversee setup, execution, and clean-up for an event
- Performs side work to prepare for upcoming events
- Assures all service areas are kept clean and safe at all times
- Maintain a professional and personable appearance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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