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Freeman Holdings Group

Aviation Customer Service Representative

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $17.00
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Work Schedule

Weekend Shifts
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Benefits

Medical
Dental
Vision
Paid Time Off
401K Matching
performance-based bonuses

Job Description

Million Air is a premier aviation services company specializing in providing exceptional service to private, military, and commercial aircraft. With a commitment to excellence and a passion for aviation, Million Air operates with the motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen." This award-winning organization prides itself on delivering extraordinary customer experiences and being an industry-leading aviation service provider worldwide. As a well-established company, Million Air fosters a team-oriented environment where employees are valued and empowered to contribute to the company’s vision and success. Known for its professional environment and comprehensive benefits package, Million Air offers competitive pay... Show More

Job Requirements

  • Customer service experience preferably in the service industry
  • High school diploma or equivalent
  • Entry level position
  • Ability to work evenings, weekends, and holidays
  • Acceptable driving record
  • Ability to pass a background check
  • Zero tolerance drug free employer includes pre-employment and random screening

Job Qualifications

  • Customer service experience preferably in the service industry
  • High School Diploma or equivalent
  • Entry level position
  • Ability to work evenings, weekends, and holidays
  • Acceptable driving record
  • Ability to pass a background check
  • Zero tolerance drug free employer includes pre-employment and random screening

Job Duties

  • Greet customers in a friendly, professional manner
  • Provide concierge services to pilots and customers including making reservations as required
  • Invoicing for services rendered to customers and pilots
  • Record customer preferences in Million Air internal system
  • Proactive preparation for all incoming aircraft
  • Provides timely feedback to the company regarding service failures or customer concerns
  • Partner with line service team to meet and exceed customer's service expectations
  • Keep hospitality bar stocked with snacks and beverages
  • Maintain neat work area at all times to include front desk, lobby, and all FBO amenities

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.