Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Matching 401K program
performance-based bonuses
Job Description
Million Air is a premier aviation services provider known for its exceptional customer service and dedication to the private aviation industry. As a renowned fixed-base operator (FBO), Million Air offers a full spectrum of ground support services to private, military, and commercial aircraft. The company prides itself on creating luxurious and seamless experiences for its clientele while maintaining a highly professional and welcoming environment. With a strong emphasis on teamwork, Million Air operates under the motto "We are Ladies and Gentlemen, serving Ladies and Gentlemen," highlighting its commitment to respectful and top-tier service for all customers and staff alike. The... Show More
Job Requirements
- Customer service experience preferably in the service industry
- high school diploma or equivalent
- ability to work evenings, weekends, and holidays
- acceptable driving record
- ability to pass a background check
- zero tolerance drug free employer
- entry level position
Job Qualifications
- Customer service experience preferably in the service industry
- high school diploma or equivalent
- strong computer skills including Microsoft Office and point of sale programs
- basic mathematical knowledge
- ability to communicate effectively with customers and employees
- ability to operate a motor vehicle with a clean driving record
Job Duties
- Greet customers in a friendly, professional manner
- provide concierge services to pilots and customers including making reservations as required
- invoicing for services rendered to customers and pilots
- record customer preferences in internal systems
- prepare proactively for all incoming aircraft
- provide timely feedback regarding service failures or customer concerns
- partner with line service team to meet and exceed customer service expectations
- keep hospitality bar stocked with snacks and beverages
- maintain neat work area including front desk, lobby, and all FBO amenities
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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