Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $19.00 - $21.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Equal opportunity employer
Job Description
Lowe's is a leading home improvement retailer known for its extensive range of products, knowledgeable staff, and commitment to customer service. As a trusted name in the retail sector, Lowe's operates numerous stores across the United States, providing customers with solutions for home improvement projects, appliance shopping, and gardening needs, among others. The company values diversity, inclusivity, and equal opportunity, dedicating itself to maintaining a positive workplace environment that respects individuals from all walks of life.
Within Lowe's, the Loss Prevention Specialist role plays a critical part in safeguarding the company’s assets, ensuring customer and employee safety, and promoting a... Show More
Within Lowe's, the Loss Prevention Specialist role plays a critical part in safeguarding the company’s assets, ensuring customer and employee safety, and promoting a... Show More
Job Requirements
- High School Diploma
- 1-2 years relevant work experience such as security, retail investigations, or loss prevention
- ability to stand, sit, and perform job duties for extended periods
- ability to lift at least 25 pounds without assistance
- generally scheduled for 40 hours per week with additional hours as needed
- requires morning, afternoon, and evening availability on any day of the week
- must obtain salesperson license if required by state or local municipality within 60 days of employment
- completion of national certified training program such as Wicklander-Zuwalski or Reed training
- professional accreditation such as APQ or APC or equivalent experience
Job Qualifications
- High School Diploma
- 1-2 years relevant work experience such as security, retail investigations, or loss prevention
- completion of national certified training program such as Wicklander-Zuwalski or Reed training
- professional accreditation such as APQ or APC or equivalent experience
- associate degree in Psychology, Criminal Justice, or related field preferred
- 1-2 years experience conducting retail investigations preferred
- 1-2 years experience using physical security systems such as CCTV and EAS preferred
- experience investigating Organized Crime and asset protection cases preferred
Job Duties
- Coach and train associates and leaders on shrink awareness, theft deterrence, and customer service programs
- partner with Store and AP Leadership to identify theft trends, develop action plans, and promote awareness initiatives
- deliver SMART customer service and ensure associates have the resources to do the same
- maintain a safe, clean, and secure store environment by monitoring entrances, exits, and high-risk areas
- monitor activity through surveillance, reporting, and exception-based tools to detect theft, fraud, and policy violations
- conduct external theft apprehensions and interviews in accordance with laws and company policy
- investigate and resolve criminal activity, maintain case files, and support law enforcement and court proceedings
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: