Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $22.00 - $25.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
prescription drug coverage
Dental Insurance
Vision Insurance
Health savings account
flexible spending accounts
Life insurance
Disability insurance
401(k) retirement plan
critical illness insurance
Hospital Indemnity insurance
accident insurance
Identity Theft Protection
legal services
Paid Time Off
Paid Maternity Leave
Tuition Reimbursement
Training and Development
Employee assistance program
Job Description
Signature Aviation is the world's largest global network of private aviation terminals, with more than 225 locations worldwide. We are renowned for delivering safe, convenient, and elevated experiences to private aviation guests. As a premier hospitality organization and a certified Great Place to Work, we are committed to redefining private air travel. Our nearly 6,000-strong team of aviation professionals and enthusiasts are dedicated to delivering exceptional service to our guests and communities. At Signature Aviation, we believe excellence starts from within, and we are committed to taking great care of our team. Our company provides a variety of benefits, programs,... Show More
Job Requirements
- High school diploma or GED
- Minimum age of 18 years
- Must pass criminal, motor vehicle background checks and drug tests
- Must meet airport background check requirements and obtain airport security badge
- Legally authorized to work in the jurisdiction
- Excellent vision and coordination
- Must pass color vision test for aviation fuel inspection
- Valid state driver’s license
- Commercial driver’s license may be required
- Ability to exercise good judgment and follow management directives
- Preferred 3-6 months experience or training in aviation/customer service or equivalent
- Exceptional guest service orientation
- Proficient English communication skills
- Basic math skills
- Physical capability to operate motor vehicles and equipment
- Ability to follow multi-step instructions
- Strong interpersonal skills and team collaboration
- Ability to multitask
- Basic computer and software proficiency
- Completion of training programs
Job Qualifications
- High School Diploma or General Education Degree (GED)
- Minimum of 18 years of age
- Ability to pass company background checks including criminal and motor vehicle, drug tests, and meet airport background check requirements to maintain an airport security badge
- Legally authorized to work in the employment jurisdiction
- Excellent vision and coordination
- Ability to pass color vision test for inspecting aviation fuel
- Valid state driver’s license, commercial driver’s license (CDL) may be required depending on location
- Ability to exercise good judgment and follow directives from management
- Preferred 3 to 6 months experience or training in aviation, customer service or related field
- Excellent guest service skills with energetic, outgoing, and guest-obsessed personality
- Ability to read, understand and communicate safety and operational instructions in English
- Ability to perform simple arithmetic
- Physical ability to safely operate vehicles and equipment and work at elevated heights
- Critical thinking skills with ability to carry out multi-step instructions
- Strong interpersonal skills and ability to collaborate with team members
- Ability to multitask effectively
- Basic computer skills including email and company software
- Ability to complete required training programs successfully and timely
Job Duties
- Work as part of a team to conduct airside operations safely and efficiently in accordance with established policies and standard operating procedures
- Collaborate with team members, guests, clients, vendors, and aircraft crewmembers to meet service needs including fueling, de-icing, lavatory, ground power and potable water services, parking, marshalling, wing walking, catering delivery, and towing
- Proactively prepare for arriving/departing aircraft, identify and perform open job tasks, and report observed safety concerns
- Operate and drive ground service equipment such as fuel trucks, de-icing trucks, ground power units, tugs, and stair trucks
- Load and unload luggage and cargo into/out of aircraft and other transportation modes
- Provide professional and friendly guest service with a positive attitude ensuring exceptional experiences
- Offer safe and courteous transportation when driving shuttle vehicles
- Maintain safe, clean, and secure ramps and operations
- Handle fuel receiving, quality control, inventory and maintain accurate documentation
- Enforce operational, safety, and guest service requirements
- Stop work to address unsafe conditions and report to management
- Follow emergency response procedures during critical events
- Comply with all security protocols including physical, cyber and data security
- Maintain accurate records of time worked and services performed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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