Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $23.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
401(k)
critical illness insurance
Hospital Indemnity insurance
accident insurance
Identity Theft Protection
legal services
Paid Time Off
Tuition Reimbursement
Training and Development
Employee assistance program (EAP)
Job Description
Signature Aviation is a leading global provider of private aviation services with more than 225 locations worldwide. As the largest network of private aviation terminals, Signature Aviation prides itself on delivering safe, convenient, and elevated experiences to its guests. The company is a premier hospitality organization recognized as a certified Great Place to Work. With a dedicated team of nearly 6,000 aviation experts and enthusiasts, Signature Aviation focuses on excellence, both in guest service and in supporting its team members' well-being and professional growth. The organization is deeply committed to community engagement, empowering the next generation of aviation professionals, and... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Minimum of 18 years of age
- Ability to pass company background checks including criminal and motor vehicle, drug tests, meet airport background check requirements and be insurable by the company's insurance policies
- Must be legally authorized to work in the jurisdiction of employment
- Excellent vision and coordination to move and/or direct aircraft and visually inspect aircraft fuel
- Ability to pass a color vision test for inspecting aviation fuel
- Must possess a valid state driver's license
- In some locations commercial driver's license (CDL) may be required
- Must be able to exercise good judgment and follow directions from supervisor/management
- Preferred three to six months experience and/or training in aviation, customer service, or related field or equivalent combination of education, experience, and training
Job Qualifications
- High school diploma or general education degree (GED)
- Minimum of 18 years of age
- Ability to pass company background checks including criminal and motor vehicle, drug tests, meet airport background check requirements and be insurable by the company's insurance policies
- Must be legally authorized to work in the jurisdiction of employment
- Excellent vision and coordination to move and/or direct aircraft and visually inspect aircraft fuel including passing a color vision test
- Must possess a valid state driver's license
- Preferred three to six months experience and/or training in aviation, customer service or related field or equivalent combination of education, experience, and training
- Excellent guest service skills with an energetic, outgoing, guest-obsessed personality
- Ability to read and comprehend safety rules, operating instructions, and procedure manuals in English
- Clear communication skills in English in person, telephone, radio, and writing
- Ability to perform simple arithmetic
- Physical ability to operate motor vehicles and ground support equipment
- Ability to carry out multi-step instructions and deal with standardized situations
- Excellent interpersonal skills for team collaboration and guest service
- Ability to multitask and maintain attention to detail
- Computer skills including ability to use email, company software, and pass computer-based training modules
- Ability to successfully and timely complete Signature’s training programs
Job Duties
- Work as part of a team to conduct airside operations safely and efficiently in accordance with established policies and standard operating procedures
- Collaborate, cooperate, and work closely with all team members, guests, clients, vendors, and aircraft crewmembers to ensure service needs are met including fueling, de-icing, lavatory, ground power and potable water services, parking, marshalling, wing walking, delivering catering and towing
- Proactively prepare for arriving/departing aircraft, identify and perform open job tasks, and immediately speak up and/or point out observed safety concerns to all stakeholders
- Operate and drive ground service equipment such as fuel trucks, de-icing trucks, ground power units, tugs, stair trucks
- Load and unload luggage and other cargo into/out of aircraft and from/into the PAT, guest vehicle, or other mode of transportation
- Provide professional and friendly guest service while exhibiting a positive and helpful attitude to everyone at all times ensuring guests always receive an exceptional experience
- Offer safe, convenient, and courteous transportation when driving shuttle vehicle to transport guests, luggage and cargo
- Maintain safe, clean, and secure ramps and operations
- Fuel handling including fuel quality control, fuel receipt, inventory and maintaining accurate related documentation
- Understand, comply with, and enforce all operational, safety, and guest service requirements for all aspects of the job
- Stop work when an unsafe condition or act is likely to cause harm and report concerns to management
- Follow emergency response procedures during critical events
- Understand, comply with, and enforce all security protocols as dictated by both Signature Aviation and the airport
- Create accurate records pertaining to time worked and activities and services performed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: