
Airline Customer Service Representative at Houston International Airport - IAH (PM/Evening Shift)...
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $21.00
Benefits
Paid training
medical benefits
voluntary dental insurance
voluntary vision insurance
matching 401k plan
Amazon Incentives
Career advancement opportunities
Job Description
Hallmark Aviation has established itself as a premier provider of ground handling services, renowned for delivering best-in-class support to some of the world’s leading airlines. With a robust emphasis on employee happiness and engagement, Hallmark Aviation fosters a dynamic and inclusive work culture that encourages personal growth, collaboration, and professional excellence. This customer-focused company specializes in above-the-wing ground handling services, positioning itself as an emerging leader in the aviation support industry. The company’s dedication to operational excellence is powered by a diverse team of highly skilled and motivated agents who are committed to ensuring exceptional passenger experiences at every touchpoint.
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Job Requirements
- At least 18 years of age
- high school graduate or G.E.D equivalent
- must be able to obtain security clearance from US Customs and Border Protection with valid proof of citizenship or authorized residency
- English proficient
- able to multitask and carry out duties in a dynamic environment
- effective communication skills
- willingness to learn and grow
- problem-solving skills
- computer savvy
Job Qualifications
- High school graduate or G.E.D equivalent
- effective communication skills and good listening skills
- ability to make quick and rational decisions
- problem-solving skills
- ability to adapt quickly to unforeseen situations
- organized and logical thinker
- computer savvy
- English proficiency
- other languages are a plus
Job Duties
- Learn behind-the-scene workings of an international airport
- rotate through check-in counter, lobby area, departure gate, customs, arrivals and other airport areas
- navigate various challenges and flight activities to ensure on-time performance
- professionally interact with high-profile passengers
- partner with port authorities, crew members, and airline personnel to ensure safe and secure travel
- assist in maintaining airport safety and security protocols
- support smooth passenger flow and operational efficiency
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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