Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $67,000.00 - $110,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Paid holidays
Job Description
dnata catering U.S. is a division of dnata, one of the world’s largest air services providers, established in 1959. With an extensive global footprint, dnata operates in 127 airports offering a comprehensive suite of services including ground handling, cargo, travel, and flight catering across 35 countries and six continents. Renowned for its commitment to excellence and operational efficiency, dnata is a trusted partner to over 300 airline customers worldwide, handling over 1,900 flights daily, moving more than 8,500 tons of cargo, booking thousands of hotel stays, and uplifting over 320,000 meals each day. dnata’s dedication to recruiting top talent, investing... Show More
Job Requirements
- high school diploma or equivalent
- previous experience in customer service or account management preferred
- must have valid driver's license
- ability to obtain Port Authority Port ID according to TSA regulations
- proficiency in Microsoft Office including Excel
- excellent communication and negotiation skills
- strong organizational and multitasking abilities
- ability to maintain attention to detail under pressure
Job Qualifications
- proficient in Microsoft Office applications including Excel
- must have a driver's license
- ability to meet requirements necessary to obtain a Port Authority Port ID as per TSA regulations and 49 CFR 1542.209
- must have excellent attention to detail
- must be able to multi-task
- must be able to read and write in English
Job Duties
- follow up with the proper department to ensure all open issues are resolved
- ensure that the day-to-day operation is on schedule using the proper and most updated documentation
- liaise with the local customer station team and follow up on all local operational related issues
- maintain an on-going proactive relationship with assigned accounts and maintaining a dialog with assigned representatives
- ensure equipment inventories are taken and communicated to appropriate personnel on time according to the customer schedules
- support the executive chef in coordinating menu presentations and any special presentations
- support the production department with all airline cycle changes including holding menu meetings and coordinating purchases with the buyer
- monitor and ensure that loading and billing of the customer is accurate
- coordinate and participate in all kitchen evaluations and distribute evaluation feedback to department managers
- communicate daily with department managers regarding operational issues and attend daily operations briefing
- document and maintain a daily customer discrepancy log and communicate information to respective department managers
- monitor and ensure compliance with customer safety and equipment policies and procedures
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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